Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          A Better Way Wholesale Autos, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileA Better Way Wholesale Autos, Inc.

            Used Car Dealers
            Multi Location Business

            Additional business information

            Additional Info:
            Due to the size of its operations, A Better Way Wholesale Autos has recently designated a Customer Service Representative to whom it encourages customers to direct questions or concerns about their vehicle purchases: Jennifer Boland may be reached at 203-720-5600, ext. 4, or by email at [email protected].

            During a June 11, 2013 meeting at BBB offices, company management advised that it sold more than 11,000 vehicles in the past three years; that Department of Motor Vehicle reports show A Better Way Wholesale Autos to be the largest new or used car dealer in Connecticut; and, that its Customer Satisfaction Index is above 99%.
            See all additional business information

            Contact Information

            49 Raytkwich Rd

            Naugatuck, CT 06770-2223

            Visit Website
            (203) 720-5600

            Business hours

            8:00 AM - 7:00 PM
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            10:00 AM - 4:00 PM

            Customer Reviews

            3.14/5

            Average of 73 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            75 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            A Better Way Wholesale Autos, Inc. offers used auto sales, financing, warranties, and repairs.

            Business Details

            This is a multi-location business.

            Find a Location

            A Better Way Wholesale Autos, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              49 Raytkwich Rd, Naugatuck, CT 06770-2223
              BBB File Opened:
              7/10/2001
              Years in Business:
              24
              Business Started:
              11/1/1999
              Business Incorporated:
              10/15/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:00 AM - 7:00 PM
              T:
              8:00 AM - 7:00 PM
              W:
              8:00 AM - 7:00 PM
              Th:
              8:00 AM - 7:00 PM
              F:
              8:00 AM - 7:00 PM
              Sa:
              8:00 AM - 7:00 PM
              Su:
              10:00 AM - 4:00 PM
              Business Management
              • Mr. John A. Gorbecki, President
              • Mr. Joseph Gorbecki, Vice President
              Contact Information

              Principal

              • Mr. Joseph Gorbecki, Vice President

              Customer Contact

              • Mr. Joseph Gorbecki, Vice President
              Additional Contact Information

              Fax Numbers

              • (203) 720-5024
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              75 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased an 2017 **** ** from this business on 12/31/23 and I had to return it for service on 1/31 because the engine was bad. They replaced the engine took approx 3 weeks . When I picked up my vehicle I asked them to provide the warranty and information regarding the replacement engine. I was told it would be emailed to me to I have contacted them on three different occasions asking for this information. A month later still nothing no call, no email, no follow up. Shady business practices are happening and this is not what I paid over 19,000 for.
              Read More
              Read 74 More Complaints

              Customer Reviews

              73 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              ALBERTO P

              04/07/2024

              I will not recommend this dealer to anyone because the only thing they want from you is 1000 or 2000 down payment as soon as you gave. them your money you are in big trouble. I bought a 2014 jeep ***** ********* they supposed to give me the car with inspection and running very well that's no true after a week. I took the car back because the jeep star making a noise. they told me. it was to be fix a couple hours, but they spent almost 2 weeks every time that I call the manager was sick the Mecannic call out the sale personal was on vacation they always have an excuse not to tell you the true, but this is my last time on that dealer I never going to buy a car from then. is not worth to get a Vehicule from that dealer. Poor customer service not good mechanic a lot of liars so think about it 200 times before you go there..
              Read 72 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.