Business ProfileforHartford Courant

The scamming that occurs at the Hartford Courant should be more public. I can't imagine someone not technically savvy/someone who doesn't pay attention to their card statements trying to deal with this. Deserves zero stars. I started my subscription after a 1$ for 6 months deal in August (just so I could read an article that I was in!!!)... shockingly I did remember to go online and cancel it in February. Except that didn't matter and I was still charged $19.96 for February, March, AND April. I didn't catch the charges until I saw the March one, then saw it happened again in February. I realized my online cancelation did nothing so I called them (before I was charged for April, trying to avoid another $19.96). Their billing system was down so I was told that they couldn't process my refund yet, but the woman on the phone did say I could get a refund for the charges. I called back today to check on it as I saw I was charged for April. Talked to a different woman on the phone who said subscriptions were nonrefundable so they couldn't do anything. I said the last person I talked to said I would be able to get refunded (at that point for just Feb. and March, but at this point I was charged $59.88 that I should not have been). Then, magically I could get refunded for "the money left on my account" (??) which was $39.92. I asked why not the other $19.92, I was told because subscriptions are nonrefundable, I said I canceled my subscription in February but I was billed anyway for the next 3 months. Etc. Etc. I gave up and took my $39. We'll see if it actually comes. Otherwise, I'll just call again! DO NOT think canceling your subscription online does anything, DO NOT give up on the first try when trying to get your money back, DO NOT let yourself or anyone you know pay for a subscription to The Hartford Courant.