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That's a Job for Rob has 1 locations, listed below.

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    Business ProfileforThat's a Job for Rob

    Home Improvement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    655 Little Meadow Rd., Guilford, CT 06437-2050
    BBB File Opened:
    12/13/2022
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Robert W Johnson, Owner
    Contact Information

    Customer Contact

    • Mr. Robert W Johnson, Owner

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I hired Rob to do 3 small jobs for me-1. Rehang a bi-fold closet door 2. replace a radiator in my bathroom with one from my kitchen 3. Add an under cabinet light in my kitchen. I contacted Rob on Oct. 31 to see if he would be interested in doing these 3 jobs for me. He stopped by on 11/1- On 11/2 he said it would be $250 and he would need 1/2 upfront. On 11/7 he stopped by and I gave him $125 in cash. He came on 11/10 to do the 3 jobs. He got to the house and said he ordered the wrong light so he couldn't do it that day. He took pictures of the lights that I already had in the kitchen. He "fixed" the closet door and rehung it. He removed the heat register from my kitchen and put it in the bathroom. I wrote him a check for the other $125. He said he would call me when the light for the kitchen came in. The next morning I tried the heat in the bathroom and it did not go on. I texted him and asked if he would take a look at it when he came to do the light. I never got a response from him. In the meantime I tried the closet door which would not open or close without getting stuck and I had to lift it up to get it to work. On Nov. 13 I sent a text and told to cancel putting in the light and asked him to refund me at least $100 since he didn't do the light, the heat in the bathroom didn't work and the closet door didn't open and close properly. I have not received an answer from him. His wife responded to me saying I was a liar and that he did everything correctly. She also said he would return $100 to me, but never did. I would like to be refunded the $250 that I paid him as I am hiring someone else to fix the two jobs he did incorrectly and to put in the light I paid for but never received. I unfortunately do not have the money to hire someone to fix what he started and to put in the undercabinet light

    Customer Reviews

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