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Find a Location

L.A. Cooper Photography Studios has 1 locations, listed below.

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    Business ProfileforL.A. Cooper Photography Studios

    Photographer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4 Elm St Fl 2, Ansonia, CT 06401-3310
    BBB File Opened:
    3/10/2022
    Years in Business:
    7
    Business Started:
    3/8/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Leigh Ann Gibbs, Owner
    Contact Information

    Customer Contact

    • Ms. Leigh Ann Gibbs, Owner

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On 11/28/2021 I paid la Cooper photography amount of $185.00 to take pictures on my wedding and my sons baptism. I signed the contract that stayed to pay in full and that I will receive the photos within 72 hours of the event. We agreed on the location and time. On the day of she never showed up she sent someone else and did not even informed me of it. She also arrived late to the event. We had to ask the priest to wait twice. On December 29th, 2021 I emailed the person I hired asking when can I get my photos. She emailed me back on December 31st stating she was sick and to give her day or two to edit the photos. That was the only contact I had with her. I emailed her January 1st, 5th and 10th no response. I also message her on Facebook, Instagram, sent text messages, called and left VM. No response. I am devastated it was a very special day that I cannot repeat and I hired her to capture this moment so I could have memories and now she is ignoring me. This is very unprofessional and unethical and wanted to bring it to your attention. I really want to receive the photos. I have been an emotional rack. I do not understand why she is not responding. Today 2/5/22 I reached out to venmo asking to dispute the charge. I want la Cooper photography to be held accountable for her actions.

    Customer Reviews

    0 Customer Reviews

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