Business ProfileforFootPrint Decks & Design

Hired Footprint Decks to perform deck removal, replacement, and pour new concrete stamped patio. Project has been ongoing for two months and is still incomplete. We voiced our concerns on several small aspects of the project that are still incomplete; our major concern is the end result of the concrete patio. ****** at Footprint Decks contests that everything was done properly and that the concrete patio is as it should be. After speaking with the company, they have served us with a Settlement Agreement and Mutual Release of Funds that contains vague descriptions of the remaining finish work to be completed and prevents us from speaking of or leaving a review of the negative experience weve had. We are normal homeowners who contracted what appeared to be a decent company to help perform a major project at our house for a considerable price. We do not object to paying them once the job is complete, but we are being put into an uncomfortable position by the company by trying to be forced to sign said Settlement Agreement before the job is complete. We would like to file a formal complaint on their business in an effort to warn others of the terrible experience weve undergone the past two months. Attached is a picture of the finished concrete patio. There were numerous other smaller items - nails in the driveway and yard, our gutter that was removed by them and not replaced, dirt dug by the workers and piled in our yard not removed, a utility wire that was dug up and not fully reburied, paint poured in the yard, trash left around house and yard, some unsealed brackets on the railings, and some loose sections of the railings. In short, Footprint Decks has done a very nonprofessional job and is now trying to force us to sign an agreement that makes it so we cant warn others of their unprofessionalism and strong-arming homeowners.Thank you for your consideration.