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Find a Location

Iron Mountain Collision & Towing has 1 locations, listed below.

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    Business ProfileforIron Mountain Collision & Towing

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Specializing In...Towing, from Motorcycles  to Semi-Trucks

    Business Details

    Location of This Business
    804 E Eisenhower Blvd, Loveland, CO 80537-3920
    BBB File Opened:
    12/15/2017
    Years in Business:
    6
    Business Started:
    12/1/2017
    Business Incorporated:
    4/18/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Iron Mountain Towing Ltd.
    • Rowley's Auto Collision Experts, Inc.
    • Iron Mountain Towing
    • Iron Mountain Truck & Auto Inc
    Business Management
    • Mr. Kevin Rowley, Owner
    • Ms. Rose Pritchard, Office Manager
    • Mr. Mike Adolf, General Manager
    Contact Information

    Principal

    • Mr. Kevin Rowley, Owner

    Customer Contact

    • Ms. Rose Pritchard, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I Had my truck towed here for an estimate and it ended up being a total loss.The truck ended up going to copart for a month or so and I then received it back because my claim was denied.This shop failed to return all the parts to the vehicle before shipping it out.I had gone to collect my belongings before it went to copart and noticed a taillight,tailgate and headlight were missing from the parts removed from my vehicle.They refuse to do anything about it and say it isn't there fault they didn't return the parts to the vehicle.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garrett M

    1 star

    06/21/2023

    Unreliable, Incompetent, and Dismissive - A Nightmare Experience My encounter with Iron Mountain Collision was a complete nightmare. From their unreliability to their incompetence and dismissive attitude, every aspect of their service left me utterly dismayed. They promised repairs within three weeks but failed to communicate and extended the timeline by an additional three weeks. The quality of their workmanship was abysmal with ignored drip runs, debris under the paint, and unattended fiberglass. When I raised concerns, they were dismissive and refused further repairs. I implore anyone considering Iron Mountain Collision to seek a reputable autobody shop instead. I'm now pursuing legal action to recover the $7,476.44 and additional losses. This company is unworthy of trust.

    Local BBB

    BBB serving Northern Colorado and Wyoming

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