Business ProfileforLevel Engineering and Inspection

I hired Steven N***** with Level Engineering to perform a structural evaluation of the foundation of my home to rebuild my home after a partial fire. I paid Level Engineering for the evaluation in full in March 2022. On 9/23/22, I requested the electronic copy I purchased but had not received it yet. Steven ignored my request. I called the office personnel and they stated that there was NOT an electronic copy in my file. I then tried to call the other contacts I had with Level Engineering, which were Isaiah Justice, Architect, and Zachariah B******, Construction Design, they also IGNORED my requests. I then showed up at their brick-and-mortar building in Loveland to request the report face-to-face from the president, Scott Z*** on 9/26/22, he refused to give me the report, so I refused to leave without the report I paid for. He called the police to have me removed, which was very traumatic. To this date 10/10/22, I have not received my simple report, why? Scott Z*** called me on 9/30/22 stating he would get together with the engineer, Steven N*****, and get the report to me for an additional $1,200. The total price for this simple report totals $3,825. Today 10/10/22 at 10 am, I called the office personnel Kristen and Amy to find out the status of the report. There was NO answer to my calls so I left a message to return my call, again I was IGNORED by Kristen and Amy and NO ONE has returned my call as of 10/10/22 at 4:30 pm.