Ambulance Services
American Medical Response IncHeadquarters
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Complaints
This profile includes complaints for American Medical Response Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 666 total complaints in the last 3 years.
- 150 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/23/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received 4 text from this business starting November 15 that sates I owe them money for an ambulance ride. But I've never used them or their services. Here's the text:"We would like to remind you that there is an outstanding balance on your medical bill from your ambulance trip with REMOVEDhere to view: REMOVED[redacted for my privacy]Reply "STOP" to unsubscribe."Please stop texting my number REMOVEDand remove me from your AMR database.Customer Answer
Date: 11/25/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 12/10/2025
December 10, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case Number: 24184167
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED. Many processes are in place to ensure compliance with all regulatory requirements.
It has been determined that the consumer was not the individual involved with our crew. The consumers information was added by human error. At this time, the consumers phone number has been removed from our files and they will no longer be contacted regarding this bill. Please accept our sincerest apologies for any inconvenience this may have caused.
Should the consumer have any further questions or concerns, I may be contacted directly at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
Global Medical ResponseCustomer Answer
Date: 12/10/2025
Hi BBB,
I'm satisfied with the business's resolution to complaint ID REMOVED.
Thank you.
REMOVEDInitial Complaint
Date:10/18/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business keeps sending bills to my home about my daughter whose name is REMOVEDdob REMOVED, whose was deceased on REMOVED. Please fix this I have called several times to the customer REMOVEDnumber everyone wants money, you can't get this from a deceased person.Customer Answer
Date: 10/29/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/13/2025
November 13, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case number: 24033341
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
Our office has thoroughly reviewed the consumers concerns. AMR has confirmed the consumers insurance carrier issued payment directly to the subscriber on 08/13/2025 and the check was cashed on 09/04/2025. Once the payment from the insurance is received by AMR, the proper adjustments can be made to the consumers account.
Should the consumer have any further questions or concerns, please contact our customer REMOVEDdepartment at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseInitial Complaint
Date:10/17/2025
Type:Order IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I broke my hip. That is absolutely a valid reason for ambulance transport.I could not become upright on my own. Paramedics had to put me in.I have gone back and forth between you all and REMOVEDsays it's up to y'all to submit correctly. I can't do anything.There is zero chance i'm going to pay you for your error and not getting paid from REMOVEDI hope that you do, but you won't get a REMOVEDfrom me, so I suppose its up to youCustomer Answer
Date: 10/24/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/13/2025
November 13, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case number: 24028754
Dear Better Business Bureau,
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED. Many processes are in place to ensure compliance with all regulatory requirements.
Our office has thoroughly researched the consumers concerns. AMR has agreed to waive the charges due to a billing error that occurred and the age of the account. The consumer is no longer responsible for payment. Please accept our sincerest apologies for any inconvenience this may have caused.
Should the consumer have any further questions or concerns, I may be contacted directly at REMOVED.
Sincerely,
REMOVED.
Patient Advocate Team
American Medical ResponseCustomer Answer
Date: 11/13/2025
Complaint: 24028754
I am rejecting this response because:The language here says due to the age of the account which makes me think you are referring to a trip from years ago with a much smaller balance.
My complaint was regarding service date 8/16/2024 and the reason that I filed a complaint is that there is no reason for REMOVEDnot to pay for it unless it wasn't submitted correctly.
I don't work for REMOVEDor in billing, so I can't say exactly how to submit it correctly, i only know that if a person requires being loaded by a stretcher, that is one of the many reasons REMOVEDwill pay for an ambulance.
I might have met other qualifiers as well.
I want to make sure that the service from 8/16/2024 is paid.
Sincerely,
REMOVEDBusiness Response
Date: 11/26/2025
November 26, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case number: 24028754
Dear Better Business Bureau,
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED. Many processes are in place to ensure compliance with all regulatory requirements.
Our office has thoroughly researched the consumers concerns. The trip referenced in our previous response is date of service 08/16/2024. The balance has been written off and the consumer is no longer responsible for the balance due.
Should the consumer have any further questions or concerns, I may be contacted directly at REMOVED.
Sincerely,
REMOVED.
Patient Advocate Team
American Medical ResponseCustomer Answer
Date: 12/01/2025
Hi BBB,
I'm satisfied with the business's resolution to complaint ID REMOVED.
Thank you.
REMOVEDInitial Complaint
Date:10/15/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
After first receiving a bill for $100 in compliance with California's AB 716 (REMOVED) law, I have now received a second errorenous bill from AMR which states that I have an amount of $3835 due, which is in clear violation of AB 716. As stated explicitly in AB 716:(2) An enrollee shall not owe the noncontracting ground ambulance provider more than the in-network cost-sharing amount for services subject to this section. REMOVEDAs previously calculated correctly in the first bill this comes to $100 because I was covered under a Covered California REMOVEDplan. I have set up payment for the $100. Please rectify your billing practices and stop sending me errorenous bills in the future or I would have no choice but to report you to the REMOVED(REMOVED) and the REMOVED(DOI) for knowingly violating Ab716 and engaging in fraudulent billing practices.Customer Answer
Date: 10/24/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/20/2025
November 20, 2025
Better Business Bureau
REMOVED
REMOVED, ID REMOVED
RE: Ambulance Transport
BBB Case number: 24022069
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
Our office has reviewed the consumers concerns. At this time, AMR will honor the $100 invoice. The balance will be updated accordingly, and an updated invoice will be mailed to the patient. We would like to thank the consumer for bringing his concerns to our attention.
Should you have any further questions,please contact our customer REMOVEDdepartment at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseCustomer Answer
Date: 11/20/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
Tulip REMOVEDInitial Complaint
Date:10/14/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a bill from AMR for an ambulance transport for my child earlier this year. The initial bill amount was around $700, which I was told reflected a self-pay discount. When I called to ask if there were any additional discounts available, I was asked to provide my insurance information. The representative indicated that doing so might result in a greater discount but they never informed me that submitting insurance would void the self-pay discount.After AMR processed my insurance, the bill increased dramatically to over $5,000, because my deductible had not been met. I was shocked to learn that not only did I lose the self-pay discount, but I was also told that AMR could no longer revert the account to self-pay status.I believe this constitutes misleading billing communication and lack of informed consent. Had I been clearly told that providing my insurance would cancel the original self-pay discount, I would never have submitted my insurance information. I am filing this complaint because I was not given fair or transparent information when making my billing decision, and I am now being charged over seven times more due to a lack of disclosure. I would appreciate BBBs assistance in resolving this matter. Desired resolution is to Reinstate the original discount amount and withdraw the insurance-based billing. Thanks TianpingCustomer Answer
Date: 10/21/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/14/2025
November 14, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case number: 24016264
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
Our office has reviewed the consumers concerns. The self- pay discount will be honored as was originally provided on the initial invoice. Once the adjustment has been completed, an updated invoice reflecting the corrected balance will be mailed to the consumer. We would like to thank the consumers for bringing their concerns to our attention.
Should you have any further questions,please contact our customer REMOVEDdepartment at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseInitial Complaint
Date:10/13/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
AMR has continuously presented claims to an insurance carrier we do not have, and collected money from a state sponsored plan. I, personally, have notified them numerous times that we do not have that insurance plan, subsequently providing them with the correct information. However, they continue to hold funds from the state sponsored plan which is an act of insurance fraud. They have repeated these actions on multiple claims.Customer Answer
Date: 10/20/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/20/2025
November 20, 2025
Better Business Bureau
PO Box 191279
REMOVED, ID REMOVED
RE: Billing Inquiry
BBB Case Number: 24007334
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
AMR would like the opportunity to investigate the consumers concerns; however, not enough information was provided in the complaint to locate the service. We have attempted to contact the consumer by phone and have been unsuccessful.
Should the consumer have any further questions or concerns, I may be contacted directly at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseInitial Complaint
Date:10/09/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
AMR has billed me twice, without going through my health insurance. They have surprised billed me twice, which is illegal in REMOVED. They claim that my health insurance doesn't cover the bill, when I already spoke with my health insurance several times and they said they do negotiate with this company. This has ruined my credit score because of the first bill, and they are trying not to go through my insurance again and make me pay the full amount.Customer Answer
Date: 10/20/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 11/25/2025
November 25, 2025
Better Business Bureau
PO Box 191279
REMOVED, ID REMOVED
RE: Billing Inquiry
BBB Case Number: 23992828
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
Our office has thoroughly researched consumers concerns regarding Oregon state balance billing protections. This law does not apply to ground ambulance companies for services rendered.
The consumers insurance carrier was billed and applied $1,517.76 towards the consumers deductible. The insurance carrier does not contract with AMR in the area where services were rendered in; therefore, the consumer would be responsible for any balance not covered by their insurance. Please note, AMR did not agree to accept the contractual discount that is referenced on the consumers Explanation of Benefits.
We encourage the consumer to appeal their insurance directly if they feel more of the charges should have been covered.
AMR offers interest-free payment plans, prompt pay discounts where allowed by law, and a financial assistance program for those in most need. REMOVEDcan be reached REMOVEDif the consumer would like to inquire about available options.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseInitial Complaint
Date:10/06/2025
Type:Order IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 8/29/23 I had a medical issue while visiting family out of state which involved an ambulance ride to the nearest hospital. My hospital bill was filed with insurance and paid within months of occurring. My ambulance bill has been another issue. After receiving my initial bill I paid $200 on the $3707 bill, gave the verified my insurance and waited for final bill. The company has contacted me or I them at least 10 times since. Each time my insurance information or type of claim (they thought is was worker's comp) was incorrect when reverified with company. I have even sent my insurance information certified mail. Today I called the company, they informed me my insurance company denied my claim. I knew this to be false because I just spoke to said company. What can I do to fix this. It has been over 2 years now. Each phone call they assured me they are the person that can help. I have to speak to someone that can give me a fair adjustment on the bill and I would pay it to no avail. My out of pocket was nearly met with insurance. I don't feel I should pay full amount due to this companies inability to bill my insurance.Customer Answer
Date: 10/07/2025
Please see the attached signed REMOVEDAuthorization FormBusiness Response
Date: 12/01/2025
December 1, 2025
Better Business Bureau
PO Box 191279
REMOVED, ID REMOVED
RE: Ambulance Transport
BBB Case number: 23977749
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED. Many processes are in place to ensure compliance with all regulatory requirements.
Our office has thoroughly reviewed the consumers concerns. It has been confirmed that a billing delay occurred on the account and as a result, the health insurance was not billed in a timely manner. At this time, the consumer will be refunded $200.00, and charges will be written off. We sincerely apologize for any inconvenience this may have caused.
If the consumer has any further questions, please contact our customer care department at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseCustomer Answer
Date: 12/08/2025
Hi BBB,
I'm satisfied with the business's resolution to complaint ID REMOVED.
Thank you.
REMOVEDInitial Complaint
Date:09/29/2025
Type:Billing IssuesStatus:UnresolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
REMOVEDI gave birth at a hospital with a full NICU and my child had to be transported to a hospital that had opening in their (bill 1 for child). That same date, I was also transported over to that hospital to be with my child (bill 2 for myself). Given the circumstances, this transport was seen as an emergency and was processed by my insurance as one. My bill was processed correctly but my childs bill was not as they didnt have the correct legal name. I updated this with them and they still didnt process with insurance correctly. I had to open up a case with my employer sponsored health insurance program and they worked directly with AMR to ensure our bills were processed correctly. During this time they continued to send me bills while my insurance told me to wait until they received confirmation the bills were processed correctly. While waiting, I didnt realize that my personal bill was still being sent to me, even though my insurance told me to hold off while my childs bill was being processed. AMR surprise billed us and was charging us for the remainder of the bill amount that our insurance didnt cover $4140.58. This is corrupt in itself. I hit my deductible and out of pocket maximum but AMR doesnt care.Through this process my bill for myself got sent to collections. When I called AMR to explain the situation of waiting and pull it back from collections they gave me multiple different answers. Initial answer, I could send in a check to their PO Box for the full amount and then call in to see if they could pull my account back from collections and close the account. I talked to a supervisor and she told me I could actually pay the full amount online through their portal and then wait 30 days, call back and see if I was eligible to have my account pulled back from collections. Neither employee was able to confirm if and how I could pull my account back from collections. No offer to confirm in writing just that I may be eligible.Customer Answer
Date: 10/09/2025
Please see the attached signed REMOVEDAuthorization FormCustomer Answer
Date: 10/09/2025
Hello,
I do have an update to my original complaint. The date of transportation was not on the same day as my child and I do have proof of this. The bill I received was for the wrong date. Date of service for my child was 8/16. My date of service was 8/17 but the bill shows date of service 8/16.
My complaint should read the next day not that same date.
Customer Answer
Date: 10/13/2025
I just found additional information. My trip on August 17th was charged by Metro West to my insurance and I found it on my EOB. The bill for my name from a trip on August 16th by AMR seems to be a mistake. No where in my insurance EOB can I find bills from AMR. No trips have been charged or covered by my insurance. Im not entirely sure how they calculated the amount insurance paid on the bill itself when I cant find any information about it through my own insurance.
Can send when necessary.
Business Response
Date: 10/23/2025
October 23, 2025
Better Business Bureau
PO BOX 191279
REMOVED, ID REMOVED
RE: Ambulance Transport
BBB Case number: 23946067
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers and strives to provide quality REMOVED.
Our office has thoroughly reviewed the consumers concerns. The consumers insurances Explanation of Benefits (EOB) confirms the remaining balance is the patients responsibility for the two bills. As a courtesy, the consumers bill has been cancelled from collections and will receive a bill reflecting the same balance as on the REMOVEDIt is encouraged the consumer appeal with the insurance carrier if feels a larger portion of the charges should be covered. At this time, the consumer is responsible for the balance due.
AMR offers interest-free payment plans, prompt pay discounts where allowed by law, and a financial assistance program for those in most need. REMOVEDcan be reached REMOVEDif the consumer would like to inquire on available options. Should you have any further questions, please contact our customer REMOVEDdepartment at REMOVED.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseCustomer Answer
Date: 10/27/2025
Complaint: 23946067
I am rejecting this response because: I have proof that REMOVED"me" did not receive a ride through AMR on August 16th from REMOVEDover to REMOVED. I received an EOB from MetroWest for the ride on August 17th from REMOVEDto REMOVED. Additionally, I have discharge paperwork from REMOVEDand admittance paperwork from REMOVEDto support this. I believe this was an error bill and I received duplicates for the same ride.Thank you for pulling this back from collections. But it should never have been sent in the first place. I have a detailed log with my insurance and my care team that I was working on this process and accurate billing with them. They had been in contact with you for months and there is record of this. Passing my account along to collections caused undue stress in a situation that was not necessary. Additionally, there is fraudulent practices within your company because every time I called about getting this bill pulled back from collections while dealing with my insurance, I couldn't get a confirmed answer and that I could be "eligible" for my bill to be pulled back from collections. I got two different stories from two different people and now you're telling me you will. Again, it should never have been sent to collections. They unnecessarily called and harassed me about my billand gave my personal information without revealing who they were.
Sincerely,
REMOVEDInitial Complaint
Date:09/24/2025
Type:Service or Repair IssuesStatus:UnresolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The attorney settlement and disbursement of funds took place June 2024.All vendors for treatment date 9/14/23 were paid by third party insurance.AMR never responded to two 90 day inquiries sent by the attorney.March 4 2024 I was told by staff and by portal image that no bill was due. Therefore,this case was settled. Now 2 years to the day AMR sends me a bill demanding $1526. Due 9/8/2025 They claim it was in insurance litigation for two years. REMOVEDCustomer Answer
Date: 10/03/2025
See attached signed REMOVEDBusiness Response
Date: 10/16/2025
October 16, 2025
Better Business Bureau
REMOVED
Meridian, ID REMOVED
RE: Ambulance Transport
BBB Case Number: 23929217
Dear Better Business Bureau:
Thank you for taking the time to contact our office with the consumers concerns. American Medical Response (AMR) values our customers, and strives to provide quality REMOVED. Many processes are in place to ensure compliance with all regulatory requirements.
The consumers concerns have been forwarded to our billing department to review further. At this time, the consumers account will remain on hold. As soon as an update is received the consumer will be contacted.
Sincerely,
REMOVED.
Patient Advocate
American Medical ResponseCustomer Answer
Date: 10/16/2025
Complaint: 23929217
I am rejecting this response because: The Arizona statute of limitation requires billing to client within 365 days. I received a bill nearly two years later to the day. My attorney released funds when they were told nothing was due as well as the portal showing no balance due. They claim it was in the hands of the third party insurance the whole time. I contest that as ALL OTHER FUNDS WERE DISTRIBUTED!
Sincerely,
REMOVED
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