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Find a Location

Wheel Pros, LLC has 146 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wheel Pros, LLC

      5347 S Valentia Way Ste 200 Greenwood Village, CO 80111-3145

      BBB Accredited Business
    • Wheel Pros, LLC

      7495 Race Road, Suite C Hanover, MD 21076

    • Wheel Pros, LLC

      200 Sherwood Ave Ste 200 S Farmingdale, NY 11735

    • Wheel Pros, LLC

      3470 William Penn Hwy Pittsburgh, PA 15235

      BBB Accredited Business
    • Wheel Pros, LLC

      2230 Marlton Pike W Cherry Hill, NJ 08002

      BBB Accredited Business

    Business ProfileforWheel Pros, LLC

    Wheels
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.88/5stars

    Average of 115 Customer Reviews

    Customer Complaints

    243 complaints closed in last 3 years

    53 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2023

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wheel Pros, LLC offers wheels and tires as well as suspension services, resale and installation of wheels.

    Products & Services

    wheels, auto suspension repair, wheel installation

    Business Details

    This is a multi-location business.

    Find a Location

    Wheel Pros, LLC has 146 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wheel Pros, LLC

        5347 S Valentia Way Ste 200 Greenwood Village, CO 80111-3145

        BBB Accredited Business
      • Wheel Pros, LLC

        7495 Race Road, Suite C Hanover, MD 21076

      • Wheel Pros, LLC

        200 Sherwood Ave Ste 200 S Farmingdale, NY 11735

      • Wheel Pros, LLC

        3470 William Penn Hwy Pittsburgh, PA 15235

        BBB Accredited Business
      • Wheel Pros, LLC

        2230 Marlton Pike W Cherry Hill, NJ 08002

        BBB Accredited Business
      Headquarters
      5347 S Valentia Way Ste 200, Greenwood Village, CO 80111-3145
      BBB File Opened:
      10/28/2019
      Years in Business:
      21
      Business Started:
      1/30/2003
      Business Incorporated:
      1/30/2003
      Accredited Since:
      2/9/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Jody W Groce, CEO
      • Mr. Kyle Pederson, Associate General Counsel
      • Mr. Randall E. White, Member
      Contact Information

      Principal

      • Ms. Jody W Groce, CEO
      • Mr. Kyle Pederson, Associate General Counsel
      • Mr. Randall E. White, Member

      Customer Contact

      • Mr. Kyle Pederson, Associate General Counsel
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      243 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I placed an $1100 order on November 20th with the product showing in stock. Weeks pass with no shipping update so I reach out, I was told the product was on back order and will ship February 5th. That date comes, no update. I ask again and they say March 9th. March 9th arrived and I ask for another update. They said they dont have one, so I asked for a refund. I received a refund but was charged a 5% cancellation fee per their terms and conditions. They claim they dont believe in charging fees unless extremely necessary and for the processing of my order. I asked them if as a courtesy I could be refunded fully, considering Ive waited 4 months and havent received a thing. They have been ignoring my emails since. A $60 fee to process my payment for a product that was never made is unethical.
      Read More

      Customer Reviews

      115 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jorge R

      1 star

      01/03/2024

      Do yourself a favor and do not buy from these clowns! I purchased a set of NICHE Essen M147 20x9 wheels which they claimed it only weights 28 lbs per wheel. When the wheels arrived, I inspected and found out the wheels weight 33 lbs each. That's an additional 5 lbs per wheel with a total of 20 lbs more than advertised on their website. I attempted to contact them for a resolution which didn't include me paying for a 15% restocking fee plus shipping since the issue was on their end and not mine. **************** is non existence with minimal effort npc vibes of empty words and deceptive practices.

      Wheel Pros, LLC Response

      01/04/2024

      Good morning and thank you for reaching out to us. We apologize that there was a discrepancy in our wheel data. We will get this data updated ASAP on our end.

      As for your particular case, we were able to reach out to the dealer that you purchased these from and negotiate a fee-free return of the product including no-charge shipping labels.

      We appreciate you again for bringing this to our attention, and for your patience and understanding!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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