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          Find a Location

          At the Beach LLC has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • At the Beach LLC

              Englewood, CO 80110-2338

            • At the Beach LLC

              18874 E Hampden Ave Aurora, CO 80013-3504

            • At the Beach LLC

              7205 W Colfax Ave Ste 101C Lakewood, CO 80214-5408

            • At the Beach LLC

              1124 W Dillon Rd Ste 2 Louisville, CO 80027-1290

            • At the Beach LLC

              7508 Parkway Dr Lone Tree, CO 80124-2570

            Business ProfileAt the Beach LLC

            Tanning Salons
            Multi Location Business

            Contact Information

            Englewood, CO 80110-2338

            (303) 952-2000

            Customer Reviews

            1.21/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            At the Beach LLC offers complete tanning salon services.

            Products & Services

            Tanning Salon

            Business Details

            This is a multi-location business.

            Find a Location

            At the Beach LLC has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • At the Beach LLC

                Englewood, CO 80110-2338

              • At the Beach LLC

                18874 E Hampden Ave Aurora, CO 80013-3504

              • At the Beach LLC

                7205 W Colfax Ave Ste 101C Lakewood, CO 80214-5408

              • At the Beach LLC

                1124 W Dillon Rd Ste 2 Louisville, CO 80027-1290

              • At the Beach LLC

                7508 Parkway Dr Lone Tree, CO 80124-2570

              Location of This Business
              Englewood, CO 80110-2338
              BBB File Opened:
              2/14/2004
              Years in Business:
              37
              Business Started:
              5/1/1987
              Business Started Locally:
              5/1/1987
              Business Incorporated:
              1/26/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • At the Beach Tanning
              Business Management
              • Ms. Jessica Deleplancque, Manager of Client Services
              • Mr. Joel Saenz, Manager of Operations
              • Mr. Hoyle Belt, Owner
              • Mr. R Daniel Caskey, Owner
              Contact Information

              Principal

              • Mr. Hoyle Belt, Owner

              Customer Contact

              • Ms. Jessica Deleplancque, Manager of Client Services
              • Mr. Joel Saenz, Manager of Operations
              • Mr. R Daniel Caskey, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              22 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2022

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchased a one-year spray tanning on Saturday 10/30/2022, and unfortunately, my skin is breaking out from less than one week of spray tanning. I would like to request a partial refund. The employee and customer service have refused to give any partial refund.
              Read More
              Read 21 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              C. L.

              09/02/2022

              I put my account in "freeze" mode because I haven't used it in months. I was still charged 120 dollars in the last two months and only now told the "freeze" option is only good for 3 months, which was NEVER mentioned when I initially froze the membership. I spoke to "*******" at the corporate ****** office, who informed me she would not be refunding any of my money, despite what I was or wasn't told by employees at the local salon about the freeze status fees, and she also refused to connect me to her supervisor. This is atrocious customer service. Zero integrity will eventually be the ruin of this company.

              At the Beach LLC Response

              09/09/2022

              Thank you for taking the time out of your day to let us know about these issues. We apologize for any frustration this may have caused. However, per both the 12 month agreement and the freeze form that you filled out and signed, the freeze terms and conditions state that your membership can only be frozen for 3 months. After the freeze is up the membership activates and begins charging the full amount. Since you didnt use those two months, we will save a credit of 2 months of tanning on your account. When you are *********** customer service and we will activate those months of tan time for you.

              Customer Response

              09/14/2022

              I was not given any paper to sign, and those terms were not shared with me. The associate at the shop verbally told me--when I went in to cancel because I hadn't used the service in several months--that I should freeze the account instead, as it was only five dollars per month. Then she had me sign the electronic pad. If she had told me--and she did not--that I could only freeze for three months, I would have simply cancelled as I intended to do when I entered the shop. This was a mistake on part of At the Beach, and I will not pay for it, nor will I be using the credit. As your records show, I have not used your service in nearly a year, so to charge me when your associate made a mistake, and when I haven't used your service, is outrageously ridiculous and reflects ZERO integrity on part of the business. I have filed a complaint with my bank, as this if fraud.
              Read 18 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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