Business ProfileforArapahoe Kia

BEWARE. This dealership will try to con you out of $2800 to buy 3rd party warranty coverage for pre-certified vehicles that come with transferable 10-yr coverage!Before getting into that, let me just say that my experience with ********************* and *****, sales consultants, was fantastic! Very professional, responsive, accommodating, and helpful. I appreciate the time they took in arranging the test drive. And when I finalized the deal the following day, they went out of their way to bring me the vehicle and explain all the bells and whistles. Two very stand up sales associates. If you absolutely have to do business with this dealership, I recommend requesting them in the future.Now for the awful partLets start with ****, the manager. He was extremely rude and dismissive, very off-putting the way he spoke with my husband, who was merely trying to understand the rationale behind the trade in offer we received. Patronizing tone, awful interaction altogether. Why commit to the service industry if youre going to provide that kind of service? Disappointing experience to say the least, surprising from a well renowned brand like ***.And managements poor service wasnt even the worst of it. ***** in Finance, who sold me a certified pre-owned vehicle, advised me that the 10 year warranty was non-transferable. He then proceeded to sell me a 3rd party policy discounted from $4400 to ~$2800. My husband, who was out of town, was furious when he found out. Why? Because as it states on the *** website, certified pre-owned vehicle warranties ARE TRANSFERABLE to the next owner. Do you know what that means?Arapahoe Kia is taking advantage of people, telling them lies and selling them 3rd party coverage on top of the coverage they already have. Can you imagine how many people theyve conned and continue to con? The world is sick enough, you have to take advantage of hard working people too?My advice? Dont buy a car from this dealership. Theyre criminals.