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Find a Location

Security Self Storage has 1 locations, listed below.

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    Business ProfileforSecurity Self Storage

    Storage Units

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2025 S Holly St, Denver, CO 80222-4817
    BBB File Opened:
    4/12/2010
    Years in Business:
    26
    Business Started:
    2/7/1998
    Business Started Locally:
    2/7/1998
    Type of Entity:
    Partnership
    Business Management
    • Mr. Barry Heber, District Manager
    Contact Information

    Principal

    • Mr. Barry Heber, District Manager

    Customer Contact

    • Mr. Barry Heber, District Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    When I originally rented this storage unit I did it because it was a 24-hour access unit from the day one this company has bothered me when I've spent more than an hour at a time here. Just recently my rent was raised I was not informed that that was going to happen. **** within the last two weeks they added a $25 fee to my bill talking about damages when there has been no damage to this unit. Although I am a couple days late on my rent they decided to shut off my code and lock my door to where I could not get into it when two months ago when I was late it wasn't a big deal and I paid him $800 for 2 months of rent. They are doing it out of spite. Saying that I was leaving screws behind and puncture two of the owners tires which I'm all the way in the corner and that's an impossibility for anything to be picked up over here in front of my unit. Plus the fact that during the last couple snowfalls their plow did not plow correctly and I had six inches of ice 12 ft deep all the way to the front of my unit which I had to chip away in order to even get into my unit. they have taken no precautions no work whatsoever to try and get rid of this ice as it is covering every single unit that is facing to the north on all three rows. They are unreasonable people that want to control every aspect of this unit and if they want to limit people's times here that don't have it as a 24-hour access unit.And instead of calling me to let me know there was a problem they told another renter here that I was not allowed to be on this property which I was never informed of that so now they are defaming me and they're creating havoc behind my back because they're all about the drama. I spent close to 5 hours shipping ice out of in front of my unit so that I could actually get in it without breaking my neck so I always sending them an invoice for my services tomorrow.
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    Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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