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Business Profile

Property Management

Local by Laramar Denver

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered into a lease agreement with ****************** in May of 2021, and this agreement was renewed each year until May 2024, move-out day May 16th, 2024. A security deposit of $500 was collected at time of move-in, and has been withheld for 60+ days past my lease-end. I would like my deposit returned to me promptly and in full.

  • Initial Complaint

    Date:03/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My leasing office never responds to anything. Recently I made a complaint about my neighbor who is for sure cooking meth and doing meth in his unit. I'm genuinely concerned about my safety and the safety of others

  • Initial Complaint

    Date:12/23/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint due to the perceived intentional avoidance of me. This is stemming from a promise to be refunded by local by larimar, specifically the rise apartments in Denver due to severe maintenance inconvenience. From June to the end of August I was dealing with continual flooding and water damage in my spare bedroom and bathroom to the point where I was not able to utilize either of them for 2 months. When it initially started I went to the office and asked about being given a discount on rent or being refunded And they said when it was all taken care of they would come back to me with an offer. They initially offered me $300 which I did not accept and then they came back and said local by ******* were willing to give me $750. I asked that they follow up with them and meet with me as I did not think that was representative of the inconvenience I experienced. I have been reaching out since September asking to be updated on the offer and have been told more than five times that ***************************** is too busy with reports and have emailed them four times over the last 2 months to no response. I simply need an answer to if local by laramar has offered more for my unit inconvenience from ******* but have not been able to get a hold of them and when I go into the office they don't allow me to speak to them. I had also asked to set up a meeting to talk to them about what had occurred in my unit and have not been followed up with on that either.

    Business Response

    Date: 12/28/2022

    We have responded and been in contact with the resident. We have offered several different compensations for the repairs that were completed in their apartment.

Local by Laramar Denver is NOT a BBB Accredited Business.

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