Complaints

This profile includes complaints for Antero Resources Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Antero Resources Corporation

  1615 Wynkoop St Denver, CO 80202-1106

  
• 

  Antero Resources Corporation

  535 White Oaks Blvd Bridgeport, WV 26330

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/04/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Antereo owes me $4227.00 for mineral rights. I called the owner relations line on 01/28/2025 at 2:49 pm to inquire why all my family members have received their payments and I have not. They stated that calls would be returned within 10 business day. I did not get a call. I started sending emails and messages again on February 14, 2025. I have family members who have recieved checks and I still have not. They sent me the tax forms from last year so they have my correct address. I have done everything I can to resolve this and they ignore me. All I want is what they owe me.

  

  Business Response

  Date: 03/11/2025

  We have received the request from Ms. **** ********* requesting information related to the status of her payment. Our records show that Antero had originally contacted Ms. ********* last December, that she signed and sent back a portion of the documents sent to her, and that her interest had been released for payment in February. A check was mailed on Wednesday, February 26th to her attention. Our owner relations group followed up with Ms. ********* again on March 11 and confirmed that she received her check. This matter is now considered resolved. 

• Initial Complaint

  Date:06/06/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My Sister and I have been in business for several years with Antero with the land we inherited from our mother in ****************, ************* without any problems, but last year we received a ****** dollar check on 3/17/2023 as a signing bonus payment for tract 7-13-p/o 27. In October my sister received paper for her to sign because the tract started producing, and then started receiving checks for payment. I waited to receive my papers but it never came, so I contacted them and they said they had sent them to an old address of mine, 20 years old, and they sent me a change of address which I filled out and returned, but still nothing. So I tried calling them again, no answer, so I contacted them by email, then they told me that the land had been split between my sister and I, which neither if us approved, and she was the only one on the deed, I wasn't. My sister has health problems, I take care of most of her finances, and we never agreed to this split, or whatever they have done. I believe someone is not coming clean with my portion of the money. There was a similar complaint filed with you in 06/08/2021 from another brother and sister with land in ******************************, where the brother did not receive his portion of the proceeds from their inheritance that you settled.Thanks You ***************************** ***************************************************************************** ************

  

  Business Response

  Date: 07/12/2024

  *******,
  
  Thank you for contacting Antero Resources. The reason you have not seen a division order, payment or other correspondence from Antero is because you sold your minerals in these parcels in May, 2020 and August, 2022.
  
  For parcel 7-9-15: Refer to the deed recorded in Deed Book 519, Page 396 where all right, title and interest was sold to Antero Minerals.
  
  For parcels p/o 7-4-27, 7-13-5, 7-13-8, 7-13-8.1, 7-13-8.2, 7-13-26.1, 7-13-26.1,7-13-26.2, 7-13-26.2, 7-13-6, and 7-13-27: Refer to the deed recorded in Deed Book 455, Page 182 where all right, title, and interest was sold to AMP IV LP,including all land, if any, contiguous or adjacent to or adjoining the land described, being the same interest inherited from ***********************************.
  
  These documents have been included in our response.
  
  Should you have any further questions please feel free to contact Antero at ************ (************************************************************************)
  

  Customer Answer

  Date: 07/15/2024

   
  Complaint: 21811341
  
  I am rejecting this response because: as I have stated many times to this company, My sister had signed her portion over to me and *************** had set this up for us so the checks would come in my name, *****************************. I contacted Mr. **** and he is going to email all the paperwork to you in the main office and get this matter straightened out. I really don't understand why the ************* cannot seem to get this straight, and keep sending me 5 different excuses without the proper research. You can contact me through this sight or call me at ************. 
  
  Sincerely,
  
  ***************************

  Customer Answer

  Date: 07/24/2024

  This is concerning the complaint #********. The proper deed is recorded in ****************, ************* in book 562, Page 548. This is the property deed that Antero should be paying royalties out. ****************** has sent this to them also. Thank You *****************************

   

  

  Business Response

  Date: 08/05/2024

  On 7/31 an Antero representative called to speak with *************************** to address his concerns. They discussed the chain of title from his sister, ***************************, to himself and then subsequently to Antero Minerals via the filing of Doddridge Deed 562/548. He understands that he was paid in 2022 for both ***************************** 1/10th fractional interest in the historic 60.5 gross acres as well as his own 1/10th fractional interest. He understands that royalty payments in 2023 and 2024 for the ******* and Shotter Units were made to his sister, ***************************, in error, due to the deed having not yet been filed in the courthouse, and that those royalty payments have ceased and that all royalty payments made to her are now an overpayment. We discussed that no further royalty payments on this acreage are due to himself or his sister. He requested copies of the deeds, lease, lease amendments, deed consideration check and unit plats, which we have provided to him via email.
  
  In summary, the following two deeds divested *************************** and *************************** of their interest:
  
  *********************** 562/548 between ***************************, as Grantor, and ***************************, as *******, dated July 31, 2022
  *********************** 519/396 between ***************************, as Grantor, and Antero Minerals, LLC, as Grantee, dated August 1, 2022
  
  We believe this matter to be closed.

• Initial Complaint

  Date:03/02/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been trying to get a **** for leasehold signing bonus that my wife signed. Unfortunately, no one has taken responsibility for this. I have called numerous times and people act like getting a **** is something they did not know they had to do. I was given various emails addresses to send my request to, but none of them were valid addresses. I have worked in oil and gas myself and can unequivocally say that this is the poorest run organization I have run across. By the way, I was according to their representative the first to request the ****s after they were due according to IRS rules and have not received anything!

  

  Business Response

  Date: 03/07/2023

  Thank you for making us aware of the issues you were having.  We have investigated your Statement of the Problem and can provide you with the following information:

  
  On March 2, 2023, Antero Resources Corporation (Antero) received notice of your request regarding a Form ****.The request went through our normal internal process to route the request to the appropriate group/individual for timely and accurate response. Only certain individuals in the company have access to **** information given the sensitivity and privacy aspects of the data.

  
  Prior to March 2, 2023, your contact was with an external land consulting company which often handles leasehold acquisition transactions on behalf of Antero. Unfortunately, it appears they did not immediately redirect you to Antero which resulted in delays in you receiving the proper information regarding your request.

  
  On March 6, 2023, we responded to your request and made you aware that due to the amount of your transaction being below the threshold determined by the ************************* a Form **** is not required to be issued.

  
  We apologize for the delay in resolution due to the third-party consultant being involved in the process and we hope that you now know how best to contact us in the future.

• Initial Complaint

  Date:02/23/2023

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a nonconsenting cotenant in 3 pooled units: Cheat, ******, and Yough. These ***** have been producing since June of 2021. Total production revenues to Antero are well over 100 million. I contacted Antero months ago and they sent me a Division Order and told me IF I signed it they would get a check out right away. I DID NOT sign the Division order since its a legally binding contract and there is no LEGAL requirement for me to do so in order for me to receive the royalties I am entitled to under WVA law AND the division orders lack ANY details which would allow me to verify their calculations. I will not sign a division order that lacks sufficient detail and can't be verified for accuracy. I have approximately 30 other relatives in these same pooled units who also have not received any division orders or any money. Antero is using mineral rights owners royalties to make additional land acquisitions rather than paying the people who are owed royalties. My sister in law called last week to inquire and was told to "check back at the end of the year", that "its complicated, we're working on it". As a former accountant I know with certainty that the necessary calculations could be done in less than a day with a single spreadsheet. There is absolutely NO VALID REASON why we aren't ALL receiving monthly royalty checks 2 years into production,

  

  Business Response

  Date: 03/06/2023

  
  
  Our *************** Order Analyst, ***************************, has been in direct contact with you to resolve this matter. As he explained via phone on March 6, 2023, you and your family are part of a large and complicated heirship. We acknowledge your request that Antero release funds in connection with both you and your family members at the same time. Antero plans to complete the ownership review as quickly as possible and is targeting the March revenue cycle to release the first payment.
  
  ********************** remains available to you for future questions related to your interest.

  Customer Answer

  Date: 03/07/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *******************************

• Initial Complaint

  Date:10/13/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I entered into a oil and gas lease with Antero Resources Corporation on 04/07/2021.I received a Declaration of Pooling of my four units on 08/06/2021.This the only correspondence I have received .I visited the drill site in November of 2021 and discovered that oil and or gas was being produced.It has been nearly a year since then and I have been accruing royalties without being notified by Antero.

  

  Business Response

  Date: 10/28/2022

  ***************
  
  Your royalties in the ******* ******* ***** and ********* Units are being held in suspense because record title to the minerals in question stops with *****************************  As you have discussed with Anteros land agents from ****** Oil & Gas, the Last Will and Testament of **************************** must be probated and the other necessary curative and transfer documents recorded to bring title forward from **************************** to the present owners.  Antero will continue to hold royalties in suspense until the probate is finalized and other necessary transfer documents are recorded. We apologize for any inconvenience this may have caused. Should you have any additional questions, please do not hesitate to contact Anteros Owner ******************** at owner-****************************************************** or ************.
  
  Thank you!

  Customer Answer

  Date: 11/01/2022

   
  Complaint: 18207360
  
  I am rejecting this response because:
  Antero stated in the response that the ************************ land man discussed what was required of me before Antero would release my royalties per our lease.I was not informed by the ************************ ******* how to obtain the royalties per our lease.This is our second lease with Antero.The same ******* made no mention of the probate process required during the 2015-2020 lease either.This was gross negligence.It will be a 4-5 months before the release of my royalties.This is more than a inconvienience.After seven years,however,I am still grateful that Antero informed me how to obtain my royalties

  I wish to point out that the deed records are located in Noble County not Monroe County as shown on the declaration of pooling and that my father was **************************** not **************************** as written in the response.I hope this might forestall any future delays.
  Sincerely,
  
  *************************

  

  Business Response

  Date: 11/09/2022

  **************,
  
  Our land agent has attempted to contact you several times since your posted reply of November 1, 2022 to answer any additional questions that you might have, and ensure that there is a clear understanding regarding the necessary steps in order for Antero to release any royalty money being held in suspense.  If you do have any additional questions or wish to discuss further, please feel free to contact Anteros Owner ******************** at owner-****************************************************** or ************.
  
  Thank you

  Customer Answer

  Date: 11/16/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************