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Business Profile

Freight Broker

Veho Tech, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Broker.

Reviews

Customer Review Ratings

1.03/5 stars

Average of 38 Customer Reviews

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Review Details

  • Review fromAlyssa C

    Date: 11/13/2025

    1 star
    I had a very concerning experience with ****. I got a text from the delivery driver asking for an access code to the apartment building, and responded to that message within 30 seconds provided said code even though I had previously provided all needed details in the delivery instructions section of the veho website. Almost immediately, my package status was updated as delayed and the tracking showed attempted delivery. A minute or so later I got a text from Veho saying they misplaced my package at the warehouse. The two conflicting stories, one, that the package was here and delivery was attempted, and two that the package was misplaced at the warehouse, do not line up whatsoever and I am deeply worried that my package has been stolen by the driver. After the fact, the delivery status was changed from delivery attempted to problem with your order - lost in transit. The customer service text number is ignoring all of my messages.
  • Review fromCamie V

    Date: 11/13/2025

    1 star
    This company is terrible about deliveries. They are often delivered to the wrong address, and expecting you to go find it. I've unfortunately used them multiple times, and have tried to make it easy on them with pictures of my front door, telling them what side of the street I am on, etc. and it does not matter.If you don't find the package that they delivered to the wrong address, they expect you to reach out to the company to mend it. Get your money back, a credit, whatever. They really just wash their hands on all deliveries once it's dropped ******'s been a very frustrating process and I wish the companies that used them would look elsewhere. Their customer service is terrible,
  • Review fromNora B

    Date: 10/26/2025

    1 star
    Hello Fresh uses VEHO. You ************, ******* hub is the worst last mile delivery. I have very simple delivery instructions and they cannot follow them. It just speaks to how lazy you delivery drivers are. Ive even let the local hub know on many occasions but yet they do nothing to correct the issue. This has been an ongoing issue for months! My meals have even gotten stolen and have spoiled because they wont follow my instruction's!IF YOUR LAZY DRIVERS ARE NOT GOING TO FOLLOW DELIVERY INSTRUCTIONS TAKE THE FREAKING OPTION OFF OF YOUR APP. THEN I WILL KNOW WHAT TO EXPEXT FROM YOUR LAZY FREAKING DRIVERS!
  • Review fromNorah M

    Date: 10/08/2025

    1 star
    I would give 0 stars if I could. The delivery was a half open box from SaksOff5th and of course, the merchandise was stolen. After filing a police report, and the Detective said it was clearly stolen, sending Veho's Trust and Safety team pictures and the incident report, they're still emailing me how serious they take this situation - sure! And then asked me for the tracking number of the delivery. Funny since they were the delivery vendor and have the tracking number on file. DO NOT USE! TELL YOUR VENDOR NOT TO USE THEM OR YOU WILL BE DEALING WITH STOLEN GOODS
  • Review fromJennifer B

    Date: 10/06/2025

    1 star
    They never deliver your packages. ************* and I dont know why merchants do business with them.
  • Review fromCourtney W.

    Date: 09/15/2025

    1 star
    I ordered a shirt that was marked as delivered and was send a blacked out photo for confirmation . I immediately texted the useless support number and was told that my package was lost. I asked why was my package marked as delivered if you lost it? I was told to reach out to the merchant for a refund, which is completely unfair as I was waiting 2 months for my delivery! **** is a scam and I pray that businesses stop utilizing their services. There was no accountability on ***** part and now I have to file a dispute with my bank to get my money back. Absolutely horrible!!! I dont know how they can continue to get away with stealing peoples packages!
  • Review fromJulie B

    Date: 09/08/2025

    1 star
    This is the worst delivery service I have ever encountered. They deliver my meals for my food delivery service and, even though they have been given specific instructions to leave my meals behind one of the pillars on my porch so it can't be seen from the road, they consistently leave it in the middle of my porch in plain sight of the road. I have even shown the delivery person where to put the package. I may have to cancel my meal delivery service as I can't stand this incompetency.
  • Review fromNora H

    Date: 09/07/2025

    1 star
    Absolutely useless shipping app a lot of white-label schlock sellers are using to minimize shipping costs. It's all gig delivery people, the app gives incorrect information, nothing ever gets delivered on time, and no one is held accountable. Do NOT shop with any entity that uses this. The likelihood you will ever get your package is pretty slim.
  • Review fromTory m

    Date: 07/17/2025

    2 stars
    I was a loyal delivery partner with **** since 2022 and had consistently completed routes without issue. On July 17th, 2025, while picking up a scheduled route at the warehouse, I reported a missing package to the package counter staff. In response, a staff member became confrontational and used racially charged, abusive language, referring to me with the N-word multiple times in front of other staff.This was the third instance where I had been disrespected by this individual, and after enduring repeated unprofessional and hostile treatment, the situation escalated. I immediately returned the route and left the warehouse. Later that day, **** deactivated my account, ending my income source without offering any mediation or investigation into the incident.Ive filed formal complaints with the ****, ***********************************, and MIOSHA regarding the racial harassment and unsafe workplace conduct.Veho must do better to protect drivers from discrimination, harassment, and hostile treatment especially those who have been loyal partners for years. Drivers deserve professionalism and respect.
  • Review fromBarbara K

    Date: 06/27/2025

    1 star
    This company was used by my meal delivery service. Terrible experience and finally had to cancel the meal service. The drivers would say they couldn't deliver because there was a dog in the yard - there wasn't, I have cameras, they never even came near the house. They would say we refused the package, which we did not, again cameras showed that no delivery attempt was even made. Also a host of other excuses. I will no longer purchase from any on-line merchant that uses this company for delivery.

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