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Find a Location

Stretch Zone Central Park has 1 locations, listed below.

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    Business ProfileforStretch Zone Central Park

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7476 E 29th Ave, Denver, CO 80238
    BBB File Opened:
    5/31/2023
    Years in Business:
    2
    Business Started:
    11/22/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • BALS Family Fitness LLC
    Hours of Operation

    Primary

    M:
    6:00 AM - 9:00 PM
    T:
    6:00 AM - 9:00 PM
    W:
    6:00 AM - 9:00 PM
    Th:
    6:00 AM - 9:00 PM
    F:
    6:00 AM - 9:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Tony Zaccario, President
    Contact Information

    Principal

    • Mr. Tony Zaccario, President

    Customer Contact

    • Mr. Tony Zaccario, President

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tony J

    1 star

    05/23/2023

    I called to find out if my payment date had changed, since I had a notice that it didnt go through from *************** ************ and then it did on 5/8/23 I was initially told by the manager **** that it was a month to month agreement; in April, when I called to inform SZ that I would be traveling more for work a new manager told me I was on a 6 month contract. The same woman informed me yesterday that:1) it was only a 3-month commitment that she assumed I wanted to have extended 2) the system made a payment in its own (not my glitch; moneys in the bank)3) she didnt want to waste her time and would give me the cancellation (I asked for almost 2 months ago)In that, my 5 sessions that I paid for were also taken (1 expired, the others taken with the cancellation but fully paid for with no refund)Im also posting this to ****** and Yelp - check out another place so you, reader, dont get duped by obvious absentee franchise owners that could care less, in the name of better health and wellness

    Stretch Zone Central Park Response

    05/31/2023

    Hi ****! So sorry to hear that you did not have a 5-star experience with Stretch Zone. As owners who are in the studios and on the ground on a daily basis, we take these sorts of issues very seriously. In looking at your account, you signed a contract for a 3-month program with additional month-to-month maintenance, which was explained to you when you signed up, and that there is a 30-day cancellation policy on the agreement. Your agreement was frozen previously at your request. After it reactivated you had past dues, some of which were paid, and then after you requested that your agreement be cancelled (still with money owed to us) we cancelled it with no penalty to you. There are still 4 credits in your account available for use, feel free to schedule an appointment to come in. Thanks – *** and **** 

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