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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 174 total complaints in the last 3 years.
  • 72 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please remove my information from your site and database permanently.I shouldn't have to give my email address to have my information removed.Please remove all references to ************************************ https://www.fastbackgroundcheck.com/people/******-fountain/id/********************

    Business Response

    Date: 10/03/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:08/25/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company irresponsibly, without my knowledge or approval took my information and posted it on its and other websites without my permission. I had to track the information down and find out how to contact information for the company on my dime and on my time and will not follow their procedures to remove the data which is mine and is their responsibility to remove. The company already has more information about me than I have about myself, so it should not be a problem for them to use the information I provided to remove what was not rightfully theirs in the first place. I did not and do not consent to the use, distribution, sale, transferring, or gifting of my personal, private, or personally identifying information and certainly not for the profit of of some company I have no interest in. The company just want replies with a generic response to fill out a form so they cover their bases when more information about me is found later. They are responsible to destroy my data which the have no right to.I will not fill out their forms and make it easier, cheaper, and more profitable for the company. The company had enough resources to find my information, add it to their data sets, so the company has enough resources to remove my information with the information I already provided them. I will not provide them additional data that they can store or confirm about me as I am a private personal and chose for them to remove anything they have about me from their systems whether physical or digital.

    Business Response

    Date: 08/26/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:08/18/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My complaint is with fastbackgroundcheck.com I am concerned that after an online search of myself all of my personal information was readily available. My DOB, Phone numbers, addresses, family members names. I have minor children in my home and This is a serious welfare concern. This is also a concern regarding identity theft. This site blatantly disregards personal information of others. I would like my information removed from this website immediately

    Business Response

    Date: 08/26/2022

    Hello,

    We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
    Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: https://www.fastbackgroundcheck.com/removal
    If you are a ********** resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Info on the footer of the home webpage and follow the automated process online.

    For additional information about the removal of your information, please visit our Privacy Policy found at
    https://www.fastbackgroundcheck.com/privacy

    Thank you,
    FastBackgroundCheck.com

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

FastBackgroundCheck.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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