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Business Profile

Online Retailer

Kerassentials Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.11/5 stars

Average of 36 Customer Reviews

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Review Details

  • Review fromTom Z

    Date: 06/12/2024

    1 star
    What a crock! They got me hook, line and sinker. I came across this ****, thinking that I had finally found a product that would cure toe fungus. I ordered 3 bottles, but I immediately received a correspondence, indicating that I could get a year's supply at a reduced price. And of course, I was informed that it can take up to a year to completely rid the toes of fungus. I went all in. Five minutes later, I received a phone call from DeMarcus the Salesman. He explained, in great detail, the 3 supplements that would really knock the fungus in the head. Again, like a dumb ***, I listened to this jackass and bought a year's supply of these supposed vitamin supplements. DeMarcus the Salesman would be my personal coach, calling me once a week to check on my toe fungus battle and to provide encouragement. It has been exactly 1 year almost to the day. I have never received a phone call from DeMarcus the ********* Salesman, nor has my toe fungus shown any signs of disappearing. I am @#$%ing embarrassed to tell anyone how much money I coughed up on this scam. For the money I spent on this ****, I could have received laser treatments and probably been fungus free. Please, please, don't make the same mistake I did and get taken for a ride.
  • Review fromCarol D

    Date: 06/07/2024

    1 star
    we ordered product and my husband decided he didnt want to do all the daily care it took to supposedly clear it. U contacted by email and asked for a return label. Nothing has been opened.I too got the high volume message. I emailed and asked to speak to someone in customer support. Reply they only do email. They asked for muliple info which I already gave in original email. ARE THESE PEOPLE A LEGITIMATE BUSINESS?I plan on contacting our attorney general to investigate. What a sham.
  • Review fromJanet R

    Date: 05/24/2024

    1 star
    I have been using this product for 3 months and my nails are worse now than before I started using.
  • Review fromKenneth C

    Date: 05/14/2024

    1 star
    I did an order and it never came to my mailbox I tell customer service and they just say check with your neighbors?! What kind of snake oil company is this. I will never give them a chance and keep writing the reviews this company deserves
  • Review fromRay T

    Date: 03/30/2024

    1 star
    I purchased three bottles originally the three bottles when they arrived were leaking. I asked for my money back but they sent me three new ones made no sense to try to get my money back at this point because it didnt seem like theyre gonna give me my money back so I gave the product of a chance I tried it. I am now on my fifth bottle and nothing has happened. This product is bogus ******** Does not work. Dont throw your money away like I did avoid this product at all. Does not work at all.
  • Review fromAdriana F

    Date: 02/26/2024

    1 star
    Reading these reviews makes me sad cuz I too paid a lot of money for the product. I wish I would have come across the BBB before purchasing. Its been 6 months of religiously wearing this stuff and I still have the fungus. Wish all of us who bought this and were scammed could be compensated. That is wrong that they say 60 day return policy but say that you should still give it time. I thought I read that it was money back guaranteed no matter how long the time. What a waste of my time and money. ??
  • Review fromTrina S

    Date: 02/17/2024

    1 star
    Your reviews saved me. Thanks, BBB for allowing people to post their experiences.
  • Review fromPaul S

    Date: 01/08/2024

    1 star
    Buyer Beware. Ineffective product despite using four times a day as per instructions for six months. Fungus spread to other toes! Felt like customer service representative "****" strung me along, telling me some clients require more time to see results, until 60 day guarantee passed. Have since learned thar many of the "independent" reviews and testimonials are fake and/or fraudulent and created by the business. Sad that there are still "snake oil salesman" businesses, but now they have a wider net through the internet.
  • Review fromCharles H

    Date: 01/05/2024

    1 star
    I purchased 6 bottles of Kerassentials oil for treatment of nail fungus. I received the product, which is purported to contain a number of essential oils, etc. First, the bottles I received were leaking. Second, after opening one of the bottles and smelling the contents, it was clear that the oil in the bottle did not contain any of the medicinal ingredients. The medicinal oils that are supposed to be in the product are all very fragrant (tea tree oil, almond oil, etc.) and their presence would be quite evident. I know this because I am a retired academic PhD chemist with an extensive background in organic chemistry. I used to have have samples of these oils in my lab to use for unknowns for identification by my students. However, there is no smell, nothing in the oil. This product is a an elaborate scam that preys on people who are desperate to solve an intractable fungus nail infection. Don't buy it. As others have mentioned, contacting the company for a refund is useless. I have not received any response despite sending numerous e-mails to the recommended e-mail address. What is most alarming are the large numbers of ******* testimonials on the web authored by young women with foreign accents encouraging you purchase the product. These women are most likely paid by the company to post these fake testimonials. Do not be deceived. If you are desperate, go to your physician and get a prescription for oral antifungal medicine.
  • Review fromBonnie F

    Date: 11/28/2023

    1 star
    DON'T WASTE YOUR MONEY!!!!!My husband has used this diligently for 4 months, 2x per day. **** change in his toenail fungus. We're past the return date, which is ridiculous because you've got to use it longer than 60 days to see any change in the nail!! SCAM

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