Share
Business ProfileforStation Dental Group, PC
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 14001 E Iliff Ave Ste 104, Aurora, CO 80014-1424
- BBB File Opened:
- 4/24/2006
- Years in Business:
- 8
- Business Started:
- 2/10/2016
- Business Incorporated:
- 2/10/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Station Dental at Iliff LLC
- Business Management
- Mr. Brad Hutchison, Managing Director
- Dr. Miranda Hutchison, Owner
- Contact Information
Principal
- Mr. Brad Hutchison, Managing Director
- Dr. Miranda Hutchison, Owner
Customer Contact
- Mr. Brad Hutchison, Managing Director
- Dr. Miranda Hutchison, Owner
- Additional Contact Information
Phone Numbers
- (303) 223-8343Other Phone
- (303) 330-0900Other Phone
- (303) 223-8343
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Helen W
11/21/2023
Station Dental Group, PC Response
11/23/2023
**** is our Revenue Cycle Manager and does handle refunds. If she is not in the office, items will have to wait until she is, but this is not a lengthy absence. There is an audit process involved but we do not ignore or stall these issues. ********************** has no role in accounting and therefore is not "too busy" but is involved in clinical matters, not financial, so it is true the teams would defer back to the correct department. This is for efficiency, not to put patients off.
For the credit the patient is expecting, this is due to an insurance denial of a covered benefit and is not immediately or necessarily a patient credit - all of our financial agreements that are signed by patients explicitly state that this is an estimate and any unpaid portion may result in a patient responsibility. However, we have resubmitted this claim to the patients insurance on their behalf as an appeal. This is always our next step and this appeal was sent on 10/26/23 to which we have not heard back yet.
As we are in network with this patient's insurance, we have to follow our agreement with insurance and if they say an unpaid balance is either a writeoff or a patient responsibility and we will follow this guideline once the appeal has been answered. We understand the patient's frustration but assure we are doing what we can to get this covered by their insurance provider. Thank you
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.