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Business Profile

Wigs

ILikeHair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wigs.

Reviews

Customer Review Ratings

1

Average of 21 Customer Reviews

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Review Details

  • Sylvia J

    Date: 06/05/2025

    I received my wig and was HIGHLY DISAPPOINTED. It is NOTHING like the picture shown in the ads. I would like to return the wig and get my FULL REFUND. I did reach out to the seller but no response. I DO NOT RECOMMEND anyone to purchase a wig from them. I wish I had read the reviews before I brought it. FALSE ADVERTISMENT and POOR BUSINESS. RUN JUST AS FAST AS YOU CAN AND BUY IN YOUR LOCAL HAIR BUSINESS.

  • Cynthia D

    Date: 11/10/2024

    I received my wig but it didn't look anything like the picture. I tried to reach out but can't return because no one will answer my emails.

  • Levette D

    Date: 11/05/2024

    Disappointed in myself for trying this company. REG FLAGS: 1) When you do not see hair model videos stating the name of the company and showing the box 2) LOTS OF AI generated images. I ordered a wig on 10/10/2024 after reading the shipping policy denoting that I would receive it within 2-4 days. Fast forward to 10/24 and my wig had NOT been shipped. I needed for an event and literally emailed asking to cancel the delivery. The reply was that they were going to ship it soon, but it was a custom order (nothing fancy about this wig; natural un-dyed *** with messy waves). I received the wig on 10/31 and it was nothing like the picture. I immediately contacted them THE SAME DAY to initiate a refund, not an exchange. I have been going back and forth them since to 10/31. Although responsive, they are trying to get me to wear/wash/style the wig which goes against their refund policy. The wig has not been altered/manipulated and is still in the original packaging. I even sent pictures to them as proof. I purchased the wig using Affirm and started a dispute for a refund. I hoping that Affirm resolves the dispute in my favor and realizes this is a scam. I wish I had paid with ******. This is ridiculous.

  • Theresa B

    Date: 09/25/2024

    I would LOVE to give this company a 0 star because that's exactly what they deserve. I Like Hair is a China base company with FOUL, LYING, REPULSIVE, AWFUL, SUBSTANDARD, IMMORAL business practices!!! They are essentially SCAMMERS of the worst kind!! My experience is like most who commented on here, BUT I ordered my wig using my ****** account. I went back and forth with emails from Ilikehair which help build my case with ****** when I submitted all my emails and shipping receipts. I open my Complaint Case on 9/17/24 and it closed on 9/25/24 IN MY FAVOR!!!! My money was reimbursed back to my ****** Account the same day 9/25/24. Here's a useful tip: Always order through ****** because they will fight for their customers!!

  • Rhonda L

    Date: 08/29/2024

    I ordered a wig , put my info in. The site disappeared. Cant find anywhere

  • Elan V

    Date: 08/28/2024

    Terrible customer service. It has been over a month since *** requested a full refund for my unit. They have been unresponsive to my Request even after receiving tracking for the **** package. I still have payments. I have to pay through a firm because of their negligence..

  • Karan S

    Date: 07/13/2024

    This company is all about getting your money for substandard products, and making sure getting a "reduced" refund will cost YOU a significant amount of effort on your part! I will never buy another thing from ilikehair.com, and has told everyone I know my horrible experience with them, as well.

  • Wynoka M

    Date: 06/11/2024

    I recently purchased a wig from Ilikehair, and I am extremely disappointed with both the product and the customer service. The wig I received was fuzzy, untamed, and completely unwearable. Following their return policy, I contacted the company and provided pictures as required.However, I never received the return address needed to send the wig back. Instead, I was given the run-around by the vendor. It became clear that their return policy is a scam, designed to appear legitimate and compliant with US consumer regulations but failing to actually support returns.The wigs are shipped from factories in *****, which explains the absence of a return address label. This tactic unfairly locks customers into keeping a substandard product because they have no means to return it.This experience has been incredibly frustrating, and I would strongly advise against using Ilikehair. Their practices are extremely shady, and they do not honor their return policy. Save yourself the trouble and avoid this company at all costs.

  • Renesha R

    Date: 05/14/2024

    I have had the worst experience with Ilikehair i ordered a ombr brown hair wig and received a smelly, frizzy blonde wig. I have emailed them and they keep giving the same excuse that the right wig was shipped and they can only refund me $30 after spending $209 on this wig. I even provided photos showing the difference. I am currently still disputing this purchase with ****** and hopefully they get me my money back. DO NOT BUY FROM THIS WEBSITE!!!! Scammers

  • Anne C

    Date: 04/20/2024

    I ordered a wig it was not the right one, I reached out the same day wanting to make an exchange they have been giving me the run around for almost a week now instead of giving me the information to start the return/refund process. I need it for May 5th and the wasted so much time by responding once a day or every other day trying to convince to keep the hair that I dont want. I made it very clearly that I only want to spend my money on the hair that I want they are still giving me the run around and no returning address

ILikeHair is NOT a BBB Accredited Business.

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