Business ProfileforCamino Real Kitchens

I purchased a pack of breakfast burritos from ******** the ****'s Cantina brand that is owned by Camino ************** When I opened the pack, I realized that the packaging was defective because many of the burritos were already open. I reached out to ****'s Burritos via their contact us page on their website. I received an email saying they were sorry this happened and they would offer a PayPal refund. The woman asked how much I paid, I responded, and she proceeded with the refund. I thought this was great. Until I opened my email a few days later saying a case had been opened in PayPal because that refund transaction was unauthorized. I couldn't believe it. I had emails saying they would refund and then they made a case. PayPal sided with them, despite the emails, and tried to take from my account and additional forty cents in the PayPal fees. So now I was out the original amount I paid for the burritos on top of the additional fees. I paid even more money now for defective burritos. I emailed the person who made the case on PayPal from Camino ************** and they never responded. I contacted the lady who originally said the refund would be given, she did not respond. I tried the contact us feature again from their website. I received a response they would look into it and heard nothing back. Never buy from this company because they are a scam.