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Find a Location

Primex Clinical Laboratory has 1 locations, listed below.

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    Business ProfileforPrimex Clinical Laboratory

    Laboratory Testing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16742 Stagg Street Suite 120, Van Nuys, CA 91406-1641
    Years in Business:
    28
    Business Started:
    1/1/1996
    Alternate Business Name
    • Primex Clinical Labs
    Business Management
    • Mr. Oshin Harootoonian, Owner
    Contact Information

    Principal

    • Mr. Oshin Harootoonian, Owner

    Customer Contact

    • Mr. Oshin Harootoonian, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    PRIMEX clinical laboratories in *** Nuys. ********** is a was a provider through my doctor for lab work for bloodwork. They billed my doctor and they keep billing me which it seems to me. They are trying to double dip not only have the committed male fraud which is a federal offense and a felony, but they keep on sending me an invoice and they're billing the doctor I went to see for the lab work it happened on and about six months ago eight months ago I keep getting invoices that's dated October ********************************************* which I'm sure they have thousands and thousands of clients or patients that they double dip this company needs to be placed under investigation as soon as possible. I now just received the final notice from an invoice. I have nothing to do with it was supposed to be handled through my doctors office without proper permission. They have gotten my name and address and they're sending me invoices that's telling me to final notice, my doctors office has consulted with this office Primex can I clinical laboratories in *** Nuys ********** they have negative complaints on the BBB. They don't have a BBB rating it looks like they've been taken down. I'm about to call my attorney and file a criminal investigation and file a lawsuit. Please be careful of this company Stay away. Be careful someone needs to check these guys out. They are committing a crime I'm physically emotionally upset about this this is against HIPAA laws that they have my information and are billing me not only have they been mailing invoices which is committed which is considered a felony help!
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marisol D

    1 star

    04/07/2023

    I received a bill from them in March of 2022 for services rendered in 7/13/2020. I was going through difficult time with taking care of my dad as he fallen ill due to cancer i basically ignored all mail coming in at the time. during the last months of the year of 2022, i finally called Primex and was trying to figure out why the late **** and wanted a more detail explanation of what they billled insurance because the bill only says "write off." They could not give me a proper explanation and advised to call insurance and insurance couldn't really help me. I needed more time to research since Primex couldn't help or give me more time. They took me to collections in February 2023. I dispute it and asked the collection agency for the information i seeked. They still haven't given me what i ask for. I am going to end up paying more now and i think it's unfair. I just don't think it was fair to bill me so late something that occurred almost 2 years ago. I just and i am not given the same consideration to ask for an explanation/dispute or pay.I'm just frustrated with them and the lack of effort in their part to explain their billing process over the phone and on paper. I don't use them and avoid facilities that use them now.

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