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Find a Location

US Dealer Services, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUS Dealer Services, Inc.

    Auto Service Contract Companies

    Additional business information

    Additional Info:
    May 2020 your BBB was made aware that individuals were posing as US Dealer Services, Inc located in Van Nuys, CA. These fraudsters are engaging in National Do No Call Registration violations such as engaging in unsolicited sales calls also known as Robocalls.

    If you receive one of these calls hang up. Do not press any numbers or speak to anyone. The recording may state that pressing a number will let you speak to a live operator or remove you from their call list, but it may lead to more robocalls instead. You can report these calls directly to the FTC at DoNotCall.gov.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    52 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6837 Hayvenhurst Ave, Van Nuys, CA 91406-4718
    BBB File Opened:
    4/16/2015
    Years in Business:
    10
    Business Started:
    10/23/2013
    Business Incorporated:
    10/23/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3613641 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Ganna Freiberg, President
    Contact Information

    Principal

    • Mr. Ganna Freiberg, President
    Additional Contact Information

    Fax Numbers

    • (888) 588-7951
      Primary Fax

    Phone Numbers

    Customer Complaints

    52 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted the claims department on the 11th of July to file a claim with my extended warranty, no answer. I preceded to e-mail them on the 12th. They responded stating that they will send an adjuster to the shop within 1-2 days (*********************). The adjuster came on the 14th and stated that they will only pay $728.00. I had no choice, so I agreed to pay to pay the remaining balance. The adjuster told the manager that they will get back with them the 17th or 18th. They did not contact the shop nor me. We've called and e-mailed for a couple of days and still no response, I am requesting a refund of $728.00 that was promised. I had to pay the entire balance of ******* because I needed my car, and the shop gave me a discount for my troubles. This is my first time filing a claim with them and I've been a customer for years with previous cars and a year with my present vehicle. This isn't professional at all. I just want a refund.

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Telia F.

    1 star

    06/30/2022

    Calls start at 7am. By law, not suppose to call before 8am and after 9pm. They call from different phone numbers spoofing the number to make me think i need to answer it. Not to mention me being on a do not call registry for my phone number for years. Ih and a call that plays a recorded message is selling something, it's illegal unless the company trying to sell you something got written permission, directly from you, to call you that way. That's 3 calls today do far. $550 per call...i will be requesting payment for $1100 plus reporting you to the FTC whom will fine you for the calls. I never gave you permission to call me in writing and have requested you to not contact me.

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