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Find a Location

Air Tech HVAC Solutions Inc has 1 locations, listed below.

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    Business ProfileforAir Tech HVAC Solutions Inc

    Air Conditioning Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    HVAC contractor

    Business Details

    Location of This Business
    14010 Bessemer St, Van Nuys, CA 91401-3512
    BBB File Opened:
    11/15/2018
    Years in Business:
    6
    Business Started:
    12/15/2017
    Business Incorporated:
    3/27/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jose Mauricio Herrera Rios
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 AM
    T:
    8:00 AM - 5:30 AM
    W:
    8:00 AM - 5:30 AM
    Th:
    8:00 AM - 5:30 AM
    F:
    8:00 AM - 5:30 AM
    Sa:
    8:00 AM - 5:30 AM
    Su:
    8:00 AM - 5:30 AM
    Business Management
    • Mr. Jose Herrera, Owner
    • Ms. Krystal Lopez, Business Administrator
    Contact Information

    Principal

    • Ms. Krystal Lopez, Business Administrator

    Customer Contact

    • Mr. Jose Herrera, Owner
    • Ms. Krystal Lopez, Business Administrator

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Had AirTech HVAC Solutions install an entire AC unit in our home 8/11/2020. 2 years later unit not cooling or working properly. Warranty is 10 year parts and *********. Cannot get ahold of anyone in this company. Emergency number not in service. Left numerous emails for service and phone number mail box is full . No one will call me back or contact to uphold warranty. Warranty is 10 years parts 10 year compressor 5 year Air Tech labor warranty 1 year annual maintenance included I cannot get ahold of anyone in this company on phone or email to uphold this warranty.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lynette P.

    1 star

    09/11/2023

    Owner will not respond: And now opened under new company Name: GENABI AIR HEATING AND COOLING IN VAN NUYS CA. Summary: I purchase two units.This is in regard to Air Tech HVAC ************ Faulty Air Conditioner Unit, that did not have a proper working safety valve that caused water damage to my home. It was stated by Owner. that the air filter was dirty, and the coils froze, dripped in overflow pan, pan overflowed and unit did not shut off. Note: the water continued to run.What was the cause? Safety Valve, not installed or not working when new unit installed:oRegardless, of the air filter being dirty the unit should have cut off.oThe unit did not cut off because the safety feature was not there or installed properly.I have tried to contact him on 4 attempts, and he will not respond. In which he does not answer, hung up, or disguises his voice in different languages. This is costing me, $3,400 in damages. In addition, I have not received my warranty for my units. He did return to fix the safety valve but at this point I have no confidence that this will not happen again.

    Local BBB

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