Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Veterinarian

Countryside Veterinary Hospital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veterinarian.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMargaret M

    Date: 10/16/2024

    1 star
    DO NOT go to Countryside Vet. ****. They bait & switch and upcharge at the last minute without consent, then hold your pet hostage until you pay.

    Countryside Veterinary Hospital

    Date: 10/17/2024

    This is not a client and has never been a client. This person has been purposely spamming our business and social media accounts because a friend has been giving her false information. Her Friend's dog had surgery at our hospital, and the friend signed a consent form stating the price of the surgery. The friend whose dog had surgery was charged less than the signed estimate amount. The owner then refused to pay when picking up her dog. The sheriff had to get involved because of threatening behavior by the owners of the dog who had surgery and was told the dog would not be released until payment was received. This client was NEVER charged more than stated. We have the signed estimate and PHONE recordings showing that the client was aware of all charges and was given updates as surgery was in progress. At any time the owner gives me permission, I can release these documents and recordings so her friends and the public are aware of these facts.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.