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Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    DFPI vs Yes Online Inc.

    On September 16, 2024, the Commissioner instructed all DCLA licensees via their Designated Email Address to verify that their current Designated Email Address meets the requirements and to update as needed. On October 17, 2024, the Commissioner notified all DCLA licensees who had not yet provided a Designated Email Address via the email listed under Primary Company Contact on NMLS that they must provide a Designated Email Address immediately. 


    On December 6, 2024, the Commissioner provided all DCLA licensees via the Designated Email Address with a sample of the Annual Report stating that detailed filing instructions and access to the Annual Report will be provided on January 2, 2025.  The email reminded DCLA licensees that if they were licensed as of December 31, 2024, they must file the Annual Report via the DFPI Self-Service Portal by March 15, 2025. Also on December 6, 2024, the Commissioner again notified all DCLA licensees who had not yet provided a Designated Email Address via the email listed under Primary Company Contact on NMLS that they must provide a Designated Email Address immediately.  The Commissioner also provided these licensees with a sample of the Annual Report stating that detailed filing instructions and access to the Annual Report will be provided on January 2, 2025, but they will not receive detailed filing instructions and access to the annual report without a Designated Email Address. The email reminded the DCLA licensees that if they were licensed as of December 31, 2024, they must file the Annual Report via the DFPI Self-Service Portal by March 15, 2025. 


    As of March 16, 2025, Respondent, who was licensed as of August 30, 2024, had not filed its Annual Report with the Commissioner. As a result, on March 18, 2025, the Commissioner issued a Notice of Failure to File Annual Report by March 15, 2025 (Failure Notice) to Respondent via certified mail and Designated Email Address or the email listed under Company Contact on NMLS notifying Respondent that the Department will issue a Desist and Refrain Order and Order Assessing Penalties. 


    On or around April 4, 2025, or 17 calendar days after the Failure Notice, State of California – Department of Financial Protection and Innovation filed its Annual Report with the Commissioner. On or around April 4, 2025, Respondent notified the Commissioner that Respondent wished to resolve the Order without a hearing. The Commissioner finds that entering into this Settlement Agreement is in the public interest and consistent with the purposes fairly intended by the policies and provisions of the CCFPL and DCLA. 

Business Details

BBB File Opened:
4/8/2014
Business Started:
10/16/1995
Business Incorporated:
10/16/1995
Type of Entity:
Corporation
Alternate Names:
Yes Online Inc.
Business Management:
Mr. William Horan, Office Manager

Additional Contact Information

Principal Contacts
Mr. William Horan, Office Manager
Customer Contacts
Ms. Marilyn Taylor, CEO
Mr. William Horan, Office Manager

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • Cash
  • Check
  • Credit Card
  • Debit Card
  • Wire Transfer
  • ACH
  • American Express
  • Discover
  • MasterCard
  • PayPal
  • Visa
  • Western Union
  • Zelle
  • Certified Check
  • Money Order
Business Categories
Collections Agencies

Industry Tip

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