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Find a Location

Papa Murphy’s Take n Bake Pizza has 1 locations, listed below.

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    Business ProfileforPapa Murphy’s Take n Bake Pizza

    Pizza

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3071 Alamo Drive, Vacaville, CA 95687
    BBB File Opened:
    1/7/2022
    Business Management
    • Mx. Customer Service, Customer Service Representative
    Contact Information

    Principal

    • Mx. Customer Service, Customer Service Representative

    Customer Contact

    • Mx. Customer Service, Customer Service Representative
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I work in law enforcement and stopped by your *********, CA store on the corner of ************ and *********** after my shift was over today, 1-7-22. I attempted to download your app to order online but the download was extremely long so I entered the store to order in person. The employees making the pizzas (four) had their masks around their chins and not covering their noses. The store contained six customers. I bought a $20 pizza and noticed the employees in the back area making the ingredients and moving materials were not wearing masks over their noses either and two had no masks at all. I asked to have my pizza made by employees wearing masks, explaining I just got the county guidance and ****** County requires both employees and customers to wear masks. I was asked if I was **************** They stared at my utility belt and began to make jokes. Two employees covered their noses. I asked to speak with the manager. He came out reluctantly from the back after some urging from the young pizza makersno mask at all. I explained that the area was experiencing a CoVid surge, they the city of ********* was moving to a new service model of telework and appointment based customer service and the local prison had just gone into lockdown out of an abundance of caution as CoVid cases were spiking. He just smiled broadly. I asked him if he would put on a mask to prepare food and direct his employees to comply as well? He just continued to smile at me. I asked him if he could hear me. He nodded. I confirmed he was the manager. He nodded. I stated I did not want to call code compliance and the health inspector but I would if the store continued to make food for the public with employees unmasked. He shrugged and went in the back. I called the city and reported your store. I then requested a refund and was initially told no but was granted my $20 when I insisted. I was heckled by the young workers upon exit. Such disrespectful customer service after decades of orders.

    Customer Reviews

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