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Business Profile

Student Loan Services

Higher Level Processing Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Student Loan Services.

Reviews

Customer Review Ratings

4.78/5 stars

Average of 23 Customer Reviews

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Review Details

  • Review fromMa W

    Date: 03/30/2024

    1 star
    Dont use them they are a third party assisting with student loans. They are charging for something you can do for free at student aid.gov. I tried to stop making monthly payments to them when I found I could do it myself and they are still charging me and wont answer my calls
  • Review fromTamika K

    Date: 09/09/2023

    5 stars
    I was a little skeptical at first because I found them on tik toc. However, I gave them a call and everything was legit. So happy that I did because from start to finish customer service was amazing and they kept updated on everything. At the end of day I am a truly happy customer and will forever be grateful.
  • Review fromJerae F

    Date: 06/16/2023

    5 stars
    Awesome service everytime I call and text. They are so convenient in their communication.
  • Review fromMargaret M

    Date: 06/15/2023

    5 stars
    Always very helpful anytime I call with a question. Thank you!
  • Review fromEmma C

    Date: 06/15/2023

    5 stars
    I am happy with the service and quality. They are gentle and answer my questions
  • Review fromGloria M

    Date: 06/13/2023

    5 stars
    I appreciate your support, you are very helpful and I will recommend your services.
  • Review fromJodi C

    Date: 06/12/2023

    5 stars
    Awesome job getting me accepted and consistenty to help! They are great.
  • Review fromFelicia J

    Date: 06/09/2023

    5 stars
    Ill recommend Higher Level Processing ??% to anyone needing student loan assistance. Gem was awesome, the entire team was fantastic in helping me and my family their program. Thank you so much!
  • Review fromWhitney J

    Date: 06/08/2023

    5 stars
    They are ALWAYS, ALWAYS willing to help me out. They are willing to work with me, no matter how many questions I have! They're business is exceptional!
  • Review fromEd S

    Date: 06/07/2023

    5 stars
    HLP processing made this process so easy. It was simple because they handled all of the heavy lifting and I no longer have over ****** in debt. It is real and it will happen, my loans were forgiven based on 120 payments. Thank you HLP!

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