Reviews

This profile includes reviews for Tricon Residential's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Tricon Residential has 28 locations, listed below.

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  Tricon Residential

  15771 Red Hill Ave Tustin, CA 92780

  
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  Tricon Capital Group

  2700 W Cypress Creek Rd Ste D126 Fort Lauderdale, FL 33309-1751

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  Tricon American Homes

  841 Sparkleberry Ln Ste 1 Columbia, SC 29229-8628

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  Tricon American Homes

  841 Sparkleberry Ln Ste 1 Columbia, SC 29229-8628

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  Tricon Residential

  Columbus, OH 43219-6093

Review Details

• Review fromAriana K

  Date: 08/01/2025

  1 star
  Renting a home that had a window leak that was incorrectly fixed in October of 2024. The leaking was no longer visible until a March monsoon. My dining room became an indoor waterfall and maintenance requests were submitted. Took a month for someone to come out and when they finally opened up the wall to assess the damage it turned out to be covered in mold and sopping wet. At this point it hadnt rained in a week. The contractors had to submit another maintenance bid because the repairs would be more expensive than expected. That night we realized we couldnt stay in the house with the exposed mold and left. Long story short Tricon guaranteed us $150 a night for our troubles. Ended up being out of the house for 8 nights because Tricon forgot to approve the contractors second bid (I was told this by a ***). When we got back into the house we submitted receipts to receive our $150 x 8 nights adjustment to our rent ledger. The adjustment was supposed to happen in June silence from Tricon. I finally contacted them in July to see what was happening and when a manger reached out over text I was expecting communication. Well after two texts the manager blocked me and is refusing to respond to my emails. All of this is extremely frustrating and a huge reason why this company should get zero stars if it was an option and a F rating.

• Review fromVanessa H

  Date: 07/31/2025

  1 star
  Ive been living in a Tricon property for two weeks moved in absolutely nothing cleaned appliances unfit to use windows full of dirt and mold unbelievable that I have not been able to put away things due to cleaning these companies Have to stop this. Youre gonna make someone sick every home should be clean to perfection being that we live in an era of Covid.

• Review fromAmanda R

  Date: 07/31/2025

  1 star
  There was no communication about the move out or lease termination process, they posed fraudulent financial transactions.

• Review fromDaniel K

  Date: 07/31/2025

  1 star
  Utility failure to transfer fee pops up for July and August rent. We call and have been told we will get an email about this issue. Tricon took over from pathlight, we have been loyal on time tenants for years. At an extra $50 each month and as tight as money is, these fees add up quick. No notice was given to us to transfer anything let alone Utilities from tricon.

• Review fromBridget J

  Date: 07/29/2025

  1 star
  I am writing this review out of frustration and emotional exhaustion after an extremely difficult experience with Tricon Residential. A wrongful eviction was placed on my credit, which severely impacted my ability to secure housing. As a result, I was forced to rely on temporary lodginghotels, friends, and familyjust to avoid homelessness.Despite reaching out multiple times to my former manager, Tricon's call center, and other departments, I received little to no assistance. The only real progress was made after I took matters into my own hands: I contacted the law firm Tricon uses, made repeated calls, sent numerous emails, and even appeared in court. After three grueling weeks, the eviction was finally removednot by Tricon, but through my own persistence and personal efforts.Its disheartening that Tricon took credit for resolving the issue, despite having done nothing to fix it. After sending a demand letter, I finally heard back from someone in collectionsonly for them to confirm that the eviction had already been removed. Of course it had. I did all the ********** make matters worse, as a former employee, I was terminated for allegedly affecting someones credit. However, the same manager who made that claim allowed my own credit to be negatively impactedby placing this eviction. She remains employed, despite doing the very thing she accused me of.

• Review fromSarah M

  Date: 07/29/2025

  1 star
  *****************. I recently put in a 60 day notice as our lease is coming to an end and we are not renewing. I signed paperwork for the house to be vacant in September. A week later, an employee broke in the back window while I was at lunch. He showed that he had received information from his office to do a vacancy check. I assured him we had the house until September and there was a major mistake. Following that, I put in a work request to get the window fixed. and its still hasnt been fixed. The next day, I got an email from our power company that our service was being canceled, and I was also locked out of the Tricon residential app. After calling endlessly, emailing, and leaving voicemails, we have gotten a laughable response. Our window is still broken, Tricon has given conflicting information as to how to fix the power situation, and not one person can confirm that the information has been fixed to reflect signed paperwork. I am unsafe in this house with a broken window and the possibility of another vacancy check at any point. Ive been forced to find a new home immediately and am out months of rent. I understand mistakes happen, but the lack of communication and accountability has been extremely frustrating. I cannot keep my family in an unsafe situation.

• Review fromKeziah N

  Date: 07/29/2025

  1 star
  Unprofessional!!! I rented through this company ********* left the house in great move in condition even recieved my full deposit back even recieved compliments of how clean the house was.I transferred to another home 5/3/24 upon moving in house was ***** infested and red ants /wasnt cleaned and has water damage. I put in countlesss work orders after being there for a month black was discovered. 7/10/24 Restoration team came out & notified that theirs leaks through the home but Tricon only approved of the bathroom and kitchen. The ceiling and whole countertop was gutted out left exposed due to black mold. The next day 7/11/24 I recieved a email from ***** ****** stating my lease was being terminated upon Maintance request due too many complaints and I wont be able to rent through them anymore. So only living there two months my children and I were basically kicked out .WHAT HAPPEN TO TRICON BILL OF RIGHTS? My four kids and I had to move out no where to go . Two of my children have asthma , I now use a asthma pump. We were not offered a hotel or another home to move to during restoration .Mold testing was done in the house theirs more mold in the home than outside. If I could upload pictures and videos I would. Very unprofessional and leave you on hold for over a hour which their hoping you hang up. Going to their office they claim their unavailable to talk.

• Review fromCody M

  Date: 07/28/2025

  1 star
  I would never recommend them as they have constantly gave us the ring around for transferring utilities, we have sent them all of the information they requested and no one bothers to respond to emails or answers the phone there. They just come after your money and nothing more, I have spent quite a lot of money to upkeep the property myself and will no longer do that. It is a constant battle/fight with them for them to reimburse fee's that are illegitimate and at this point I will be seeking legal action due to the pure fact we have had nothing but major issues with them including no running water for multiple days when we originally moved in and backed up sewage pipes from them not throughly inspecting the place before we moved in, its not our job to make sure each and every drain actually drains, never would I have though touring a place I should turn on all faucets to make sure there isn't black grime clogging them from draining properly. Awful awful awful company. I would rather go back to the original apartment I was living in instead at this point. Do not rent a home just go and purchase one, less hassle than dealing with incompetent greed slumlords that only want money instead of creating long-term clients. I will GLADLY end my lease at any time if they didn't allow repercussions.

• Review fromPaalyn H

  Date: 07/28/2025

  1 star
  I moved into my current home shortly before Tricon took over my lease. It has been a nightmare ever since. They charged me multiple fees for "failure to transfer utilities", which wasn't correct, and it took months for them to refund them all. We don't even have a local *** that we can talk to, so every time I need to talk to someone, I have to call into the main call center and wait on hold for hours at a time (one time the hold line said wait time was over 1600 minutes - it no longer tells you how long hold time is). If you "press 1 to receive a callback from an agent", you'll never get a call. If you do get a *** on the line and they say another department will call you back later that day, they won't.I've been trying to contact them since May 30th via email, phone, work order requests, and chat to try and resolve my Smart home issues, but I still haven't had anyone try to help me! We're being charged $25/mo for a smart thermostat (which my house doesn't have) and a smart doorknob, which doesn't even work. We were given no house keys and no garage door opener, so our only point of access is this "smart" doorknob that we can't control. We have no idea what battery percent it has, so if it dies, we have no way to enter our home. We can't add or remove entry codes. It's extremely frustrating to be paying for things that aren't there or don't work and to have no one care.
  

  Tricon Residential

  Date: 07/31/2025

  We would like to thank Ms. **** for bringing her concerns to our attention.
  We sincerely apologize for the inconvenience and lack of communication she experienced throughout her residency. We understand how frustrating these issues have been and regret the delays in resolving them.
  To help address her concerns, a $200 concession will be applied and all incorrect charges have been credited. We are actively working to improve communication across departments to ensure a more responsive and consistent experience for all residents.
  We appreciate Ms. ***** patience and the opportunity to make things right.

• Review fromZach C

  Date: 07/27/2025

  1 star
  I rented a house ******************* and the ad on ****** was 1850 a month and I could not find anything close to that price so I decided to rent it. Not one time was the rent 1850 it was always 2050 or 2200 all changed every single month. Had automatic payment set up to my bank and it would come out not on the first or 2nd but 6th or 7th after I called them on the 3rd to make sure and they assured me it was processing and would come out only for them to charge me a late fee when they decided to pull it on the 6th. So to pay your rent and get it there on time you need to go to ******* and do the walk in payment because you cant trust there system. Tricon is a total scam you cant ever get anyone on the phone to get an issue fixed. October of 2024 a hurricane came through my town and the house got messed up I put in work order after work order for the things that were messed up and nothing was ever done to fix them. I would never rent a house from tricon and I advise everyone not to rent from them. They are a total scam if I could give negative stars I would they dont even deserve one star