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Find a Location

New American Funding has 128 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • New American Funding

      14511 Myford Rd Ste 100 Tustin, CA 92780-7057

      BBB Accredited Business
    • New American Funding

      2420 17th St Floor 3 Denver, CO 80202

    • New American Funding

      619 Main St Ste 145 Grand JCT, CO 81501-2749

    • New American Funding

      111 Continental Dr Ste 211 Newark, DE 19713-4330

    • New American Funding

      1520 Royal Palm Square Blvd Ste 105 Fort Myers, FL 33919-1036

    Customer ReviewsforNew American Funding

    Mortgage Broker
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

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    584 Customer Reviews

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    • Review from Mark C

      5 stars

      04/24/2024

      NAF is well poised to lead the next generation of homeowners with its simplified and advanced technology loan processing systems.

      New American Funding Response

      04/25/2024

      ****, we sincerely appreciate your kind words and for awarding us a five-star rating! We are focused in providing our customers with a simplified process, advanced technology and excellent customer service. Thank you for choosing **********************. We hope to serve you again in the future. Please let us know if we can be of further assistance. Respectfully, ***************************
    • Review from Tristan G

      5 stars

      04/23/2024

      ******************************* is an absolute ****** He was there for me every step of the way. I must say dealing with the bank is normally the hard part. ******* made it the easiest. He was extremely knowledgeable and transparent. Theres not a better loan officer in the country! I know who will be having my business for the end of time. His name is *******************************!

      New American Funding Response

      04/24/2024

      We appreciate you kind word regarding ******* and the service he provided you. We are excited to share your experience with ******* and our management team. Thank you for the opportunity to assist with your home financing needs. Please let us know if we can be of any further assistance to you. Respectfully, **************** Management 
    • Review from Andrea M

      5 stars

      04/20/2024

      *********************** is the best, being considerate to walk me through the entire process

      New American Funding Response

      04/23/2024

      We are overjoyed to read your 5-star review regarding the service you received from ******. We strive to provide our customers with exceptional service and happy to hear you were pleased with ******** service. Please let us know if we can ever be of assistance to you. Respectfully, ***************************
    • Review from Michael A

      5 stars

      04/20/2024

      We've used NAF for two mortgages. They are professional and full of integrity. I would highly recommend.

      New American Funding Response

      04/23/2024

      We appreciate your loyalty and for the five-star review. Thank you for recommending New American Funding. Please feel free to reach out to us, should you require any further assistance. Respectfully, **************** Management 
    • Review from Steven H

      5 stars

      04/20/2024

      Top-notch loan personnel. Patient, upfront, and HONEST at every milestone in the process. This is assuredly a firm of professionals and I would recommend them to anyone and hope to be able to work with them again.

      New American Funding Response

      04/23/2024

      Thank you for the five-star review and your kind words. We value your feedback and look forward to sharing your feedback with our management team. We appreciate your recommendations and for choosing New American Funding as your lender. Please let us know if we can be of further assistance. Respectfully, ***************************
    • Review from Brian S

      5 stars

      04/20/2024

      From the very first phone call **** was very down to earth and confident that he would be able to help me purchase a house I had less than prefect credit with many factors that made the experience probably less than enjoyable for him but made the experience for me as easy as possible. I highly recommend not only because of his great attitude but willingness to go above and beyond to make everything work out.. highly recommend

      New American Funding Response

      04/23/2024

      We are sincerely grateful for your kind words regarding **** and the service he provided. Thank you for the recommendations and for the five star rating. We appreciate you choosing New American Funding as your lender of choice. Please feel free to reach out to us, should you ever require any further information or assistance. Respectfully, ***************************
    • Review from Michael T

      5 stars

      04/19/2024

      I had a great experience with new American mortgage. They made the process easy and simple for me. I really appreciate their attention to detail and helping me accomplish what I said out to do with my refinance.

      New American Funding Response

      04/23/2024

      We are pleased to know you had a great loan experience and the process was easy and simple. Should you require any further assistance, please let us know. Respectfully, ***************************
    • Review from Zachary L

      5 stars

      04/17/2024

      Attentive, great response times, helpful, and efficient. I highly recommend New American Funding for those looking to buy a new home.

      New American Funding Response

      04/19/2024

      Thank you so much for sharing your experience with us. We are so grateful for your kind words and for the 5-star review. We appreciate the recommendations and look forward to assisting you in the near future. Respectfully, ***************************
    • Review from Devon C

      5 stars

      04/17/2024

      We had *************************** for our loan officer, and he was amazing. He kept the line open to contact whenever we needed something and aloud us to ask questions whenever. Never hard to get a hold of and he was quite open about everything. He gave us worst case scenario numbers to ensure we would be okay when we closed, and turned out having great closing costs! This did however make it a bit hard to negotiate with potential sellers since we didn't have a solid number to ask for. I'm sure if we asked, we'd be able to get that value. Overall, a quick pleasent experience and enjoyed working with him and his team!

      New American Funding Response

      04/19/2024

      We appreciate your kind words for ***** and taking the time to submit a review regarding your recent loan experience with New American Funding. Thank you for the opportunity to assist with your home financing needs. Please keep us in mind for your future home financing needs. Respectfully, **************** Management 
    • Review from Timothy C

      5 stars

      04/17/2024

      NAF gave my family a chance to own when no else would. My family absolutely loved ************ Thanks!!!

      New American Funding Response

      04/19/2024

      Thank you so much for sharing your positive experience working with ****. We pride ourselves in providing our customers with exceptional customer service and so happy to know you were pleased with the service you received from ****. Please let us know if we can ever be of further assistance. Respectfully, **************** Management 

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