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Business Profile

Moving Services

Moving Logistic Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Reviews

Customer Review Ratings

1.33/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromClaudia H

    Date: 09/13/2024

    1 star
    This is a terrible company -- stay far, far away! They came to pick up my small load IN A RENTED U HAUL TRUCK. Supposedly their truck had broken down and they were to have it fixed. That automatically meant my furniture would be moved two times, not once! I received one call about delivery that I missed. That was about Sept 3, 2024. Since that time I have called that woman -- ******* *****, back at least 25 times. She does not answer her phone nor does she return calls. My furniture was damaged -- the didn't even use packing pads on the wood pieces nor wrap the very expensive wool rug, they broke my chair in two! I have been trying to find out how to file a claim. I have called *********, the guy who I booked it thru, he doesn't answer or return calls. I have called ****** at United - again, no answer and no call back. I have called Rose -- same. It appears that this company forces you to sue them to have your items repaired or replaced.I sincerely regret ever getting involved with such a disreputable company. They need to be put out of business.

    Moving Logistic Inc.

    Date: 09/16/2024

    Good afternoon *******,Unfortunately we had a problem with the truck and we had to send another truck for safety purposes. We have up to 30 business days to deliver your household goods as it states on the contract sign by the customer. We call the customers once we have an update regarding delivery. When you call regarding your damages Canela immediately email you the information to our claims department. On behalf of Moving Logistics we apologize for the miscommunication .
  • Review fromLanden S

    Date: 11/14/2022

    1 star
    Terrible customer service, poor communication and unorganized pick up. BEWARE they will say ***** days but they built in 30+ BUSINESS DAYS within the contract so they don't have to be responsible for their mistakes and broken oral promises. They just want your money, and then will wait 21 real days to say hey your stuff is on the way. Just hoping I get my stuff at this point... fingers crossed.

    Moving Logistic Inc.

    Date: 11/17/2022

    Hello Mr.*******

    We are sorry to hear that you are having this experience, we do want to clarify that we did mention to you that it will take 7 to 21 business days not including holidays nor weekends, legally (all moving companies vary but usually have the same amount of business days). We have been in contact with you and we explained the process and as well as the BOL (bill of lading) that you signed and acknowledged, sating the actions that would take place during your move. We have not passed *** 21 business days, you were ready for delivery as of November 1st, 2022. We also mentioned to you that we start counting from the day that you are ready to receive your goods we have up to 21 business days.


    In addition, we just spoke to you and you stated that your agent was the one that provided you with the misinformation and not us.

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