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About

About This Business

Ooma provides VoIP phone services for businesses and residential customers, including call management, mobile apps, virtual receptionists, and text messaging. The company assists clients with CRM integrations, videoconferencing, and team collaboration tools. For residential users, Ooma offers home phone service with features like enhanced 911 and international calling plans. The business solutions include customizable phone systems, internet services, and POTS replacement options.

BBB Accredited Since: 12/11/2024

Years in Business: 21

Products and Services

Advance Analytics, Airdial, Alarm Siren, Auto Dialer, Backup Internet, Basic Home Phone Service, Business Internet, Business Phone, Business Phone Service, Business Phones, Call Blocking, Call Center, Call Management, Call Parking, Call Queuing, Call Recording, Caller Info, Clio Integration, Cloud Phone, CRM Integration, Customer Experience, Desktop App, Door and Window Sensor, Enhanced 911, Enterprise Communications, Extension Dialing, Family Phone Bundle, Garage Door Sensor, Handset & Accessories, Home Office Bundle, Home Phone Bundles, Home Phone Service, Home Phones, Home Security Systems, Hot Desking, HubSpot Integration, International Calling, International Calling Plans, IP Security Solutions, Jobber Integration, Keypad, Live Demo, Managed WiFi, Messaging Solutions, Microsoft Dynamics 365 Integration, Mobile App, Motion Sensor, Multi Ring, Music on Hold, Network Connectivity, Office Essentials Plan, Office Pro Plan, Office Pro Plus Plan, Ooma LTE w/ Battery Backup, Ooma Telo, Ooma Telo Air, Overhead Paging, Phone & Internet Bundles, Phone Number Selection, POTS Replacement, Premier Home Phone Service, Professional Monitoring, QuickBooks Online Integration, Retro Phone Bundle, Ring Groups, Salesforce Integration, Security Products, Senior Phone Bundle, Shift-to-Text, SIP Trunking, Small Business Starter Kits, Square Integration, Team Chat, Teams Direct Routing, Text Messaging, Toll Free Numbers, Toll-free Number, Transfer Music, UCaaS, Video Solutions, Videoconferencing, Virtual Fax, Virtual Receptionist, Voicemail Transcription, VoIP Phone Service, Water Sensor, Website Widget

Business Details

BBB File Opened:
11/30/2007
Business Started:
3/19/2004
Business Incorporated:
3/19/2004
Type of Entity:
Corporation
Alternate Names:
Ooma, Inc.
Business Management:
Mr. Roy Calvo, Vice President of Customer Care

Additional Contact Information

Customer Contacts
Mr. Roy Calvo, Vice President of Customer Care
Additional Phone Numbers
Other Phone: (650) 566-6600
Other Phone: (877) 353-5185
Other Phone: (877) 621-0515

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 2642676 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

BBB records show a license number of 100-963287 for this business, issued by 3-Resellers Permit

3-Resellers Permit

450 N Street

Sacramento 94279

BBB records show a license number of 073948 for this business, issued by 4-City Business License. The expiration date of this license is 12/31/2025.

4-City Business License

any street

Any City CA

Additional Information

Latest Reviews

  • Cathy W

    "Ooma tells you what you want to hear and does not keep their word."

  • Francesca F

    "I would give this company a less than 1 star if I could. Awful customer service." ... Read full review

  • Christopher D

    "I have had ooma for a few years under a promotion with ******** to use printer service and receive a free ooma device if I commit to 18 months, which they advertised as a $130 value. I cancelled service and they are requiring me to return the device or be charged." ... Read full review

View all Reviews

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