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Complaint Details
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Initial Complaint
05/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought car from statewide auto sales on May 13 2021 car broke down with transmission problems , suspension problems occurred / engine oil light came on . Vibration when at lights and stopping . Called and told *** about repairs / instructed to leave car with ***** repairman. ***** keeps car for 2 days stating that motor mounts and suspension needs to be fixed to go along with checking and fixing transmission problem of stalling and not reversing , got the car back 2 days later 5/21/2021 and car had same problems to car to another repair shop and they ran diagnosis and inspection and found motor mounts have not been repaired transmission, still is slipping / both axles are leaking and broken. ***** stayed he replaced control arm on driver side which is still broken As per mechanic inspection. Car had 2 quarts low oil . I put down ***** on a ******* car I should not have these type of problems in 2 days . Called about these for the last week no responseBusiness response
06/30/2021
Business Response /* (1000, 5, 2021/06/11) */ THIS MATTER HAS ALREADY BEEN RESOLVED.
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Customer Complaints Summary
11 total complaints in the last 3 years.
2 complaints closed in the last 12 months.