Reviews

This profile includes reviews for C R & R Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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C R & R Inc has 9 locations, listed below.

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  C R & R Inc

  11292 Western Ave Stanton, CA 90680

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  CR&R Incorporated

  12739 Lakeland Rd Santa Fe Springs, CA 90670

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  C R & R Inc

  9828 Buckwheat Rd PO Box 290309 Phelan, CA 92371

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  C R & R Inc

  31641 Ortega Hwy San Juan Capistrano, CA 92693

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  Perris Disposal Company

  1706 Goetz Road Perris, CA 92570

Review Details

• Review fromGeovany L.

  Date: 11/29/2022

  1 star
  Worst customer service, more than half of the time, the trash isn't picked up, but I'm charged the full amount every single time. I've asked to speak to a supervisor, and they leave you on hold and they never answer. Worst company I would not recommend to anyone.

  C R & R Inc

  Date: 12/05/2022

  CR&R is responding to this customer review per ******************** guidelines. CR&R is unable to locate a service account for this customer based on the information that was provided. We'd like to invite this customer to contact us to resolve the reported service issues. **************** can be reached via phone or email on the Contact Us page of the website www.crrwasteservices.com.

• Review fromLuis V

  Date: 10/23/2022

  1 star
  CR&R `S website states the following, we strive to provide all our customers a hassle-free experience. What it should read is: If you want subpar sustainable waste service, coupled with incompetent customer and supervisory/management support, feel free to pay for our servicesCR&R continues to forget to pick -up one of three trash bins, on a regular basis. I`m beginning to feel discriminated against. I`ve placed several calls to prior incidents about the same issue and yet no calls back from supervisors/managers and no trash pick-*** to correct the issues. This most recent incident took place on Tuesday, October 18, 2022, where my recycle bin was not collected. I have some great RING camera recording to support the trash truck drivers neglecting to collect the appropriate waste/recycle bin. Either the truck driver is color blind and cant identify which waste ***********/she should be collecting, or he/she is contaminating his pickup with the wrong trash (food waste or green waste). Consistently disappointed with CR&R **** services but when you get poor customer service support, false promises, cowardly management practices, and an incompetent work force, you get poor work production. By the way, my recycle trash bin is still curbside awaiting pick-up as promised a multitude of times I`d ask for a supervisor or manager to respond to my inquiry/complaint in support of some compensation or correction to this ongoing issue, but at this point I`m sure it`s a waste of my time.

  C R & R Inc

  Date: 11/04/2022

  CR&R is unable to respond to this review due to the limited information that was provided. CR&R strives to complete all services efficiently and on time. CR&R would like to extend an invitation to this customer to contact the *************************** as soon as possible to resolve the reported issues. **************** can be reached in 2 ways: By phone at ************ or by email at **************************** CR&R looks forward to corresponding with the customer and providing an amicable resolution.

• Review fromJim P

  Date: 09/15/2022

  1 star
  THE GREENWASTE PICKUP DRIVER BLOWS THROUGH SO FAST HE DOESN'T GET ALL THE ****** I NEED HIM TO COME BACK BUT I AM ON HOLD NOW FOR OVER 45 MINUTES AND NO REPRESENTATIVE IS ANSWERING THE ****** THIS COMPANY SHOULD BE OUT OF BUSINESS. I AM GOING TO REPORT THIS TO THE COUNTY AND OUR CITY GOVERNMENT.

  C R & R Inc

  Date: 10/14/2022

  In accordance with BBB policy, CR&R is responding to this customer review. This customer did contact the **************** team and spoke with an agent on 9/15/22 to discuss the service issues with the organics cart. A driver was sent back to the location and the cart was serviced. Additionally, the route manager for the area is monitoring the service each week to ensure that it is being completed efficiently. CR&R is committed to providing reliable service and appreciates this customer's patience and understanding.