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Business Profile

Windows

American Vision Windows

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for American Vision Windows's headquarters and its corporate-owned locations. To view all corporate locations, see

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American Vision Windows has 5 locations, listed below.

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    Customer Review Ratings

    3.86

    Average of 14 Customer Reviews

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    Review Details

    • Laura M

      Date: 05/02/2024

      Amazing Experience! We love our new Anlin windows. My Project Manager: Mike W***** was extremely knowledgeable and patient as we got bids from other contractors. After seeing three of my friends who used American Vision Windows we decided it was worth it to pay a little more to get a better looking installation and double lifetime warranty. In the end we are so happy we went with American Vision Windows.
      Once we signed the contract the Measure Technician was efficient and accurate with gathering our final measurements. Then approximately 10-12 weeks later the Installation Coordinator: Angela followed up as promised in our lead time. The Installation Team arrived at 8am and they were finished installing 12 windows and 2 patio doors in less than 8 hours. WOW! They worked so efficiently and cleaned up everything before they left. The Crew Leader even showed us how to operate and clean our windows at the end so we can keep them looking new.
      Our new custom windows look so much better than our old windows. Plus, our house is cleaner, quieter and more energy efficient. We saved over 10% on our electricity in the first year (even with adding air conditioning). Even though my husband didn't support this project at first afterwards he was wondering why we didn't do it sooner! LOL Getting new windows has been life changing since we live next to a busy road and under the flight path for military jets. The noise cancelling effects makes our home more tranquil and relaxing. We also have so much less dust which we didn't expect. It truly feels great to support an employee owned local company founded by a loving couple. I highly recommend choosing American Vision Windows for your home!

    • Linda B

      Date: 09/14/2023

      We started working with American Vision Windows in June 2023 to have new windows installed. To date, this project remains incomplete. First issue encountered was the company ordered the wrong size window, and instead of taking responsibility for the error and moving in the direction of service recovery, we were blamed and told we will need to pay the difference between the window delivered and the one will clearly told the salesperson we wanted. Second issue experienced was the company's lack of oversight and communication with the contractors assigned to do the work. We were provided a window of time when contractors were scheduled to complete tasks, however, on several occasions, the time period ended with absolutely no status update from the company. When we reached out to the company we were provided the contractors information to follow up ourselves.
      Lastly, when we signed the contract with American Vision Windows, we were told by the salesperson that he would oversee our project through completion with routine check-ins. No one has initiated contact with us. We will not be using this company again.

    • Heidi R.

      Date: 12/16/2022

      I would not recommend this company. If I could give them zero stars, I would. I bought and had them install triple pane windows with a lifetime warranty. During the rains last weekend, the rain was coming into my house through one of the windows. I’ve spoke to multiple people via chat and over the phone. They keep telling me that someone from service will get back to me, which they have not done.

    • Cindy P

      Date: 10/08/2022

      Just a note to beware of www.americanvisionwindows.com & www.simplysolarsocal.com. They do not honor their warranties on their solar panels. In July we discovered two of our solar panels are not producing electricity. The converter is not sending information to Edison. At first the contact at American Vision stated it is not their concern to contact Simply Solar. Now Simply Solar states the warrantee is under American Vision. After numerous attempts to American vision, now no one will answer or return our phone calls.
      On a second note, does anyone have a recommendation for a good solar repair/service company and a good lawyer.
      The Better Business Bureau is next on my list.
      Thank you

    American Vision Windows is BBB Accredited.

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