Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

IMT Residential

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for IMT Residential's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

IMT Residential has 25 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 9 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Veronica S

      Date: 07/21/2025

      IMT ************* APARTMENTS ******** ***** Avoid This Community Rigid Policies, No Empathy, Just About the Money At IMT *******, we strive to treat every After 3 years of living in this community, I strongly advise others to look elsewhere. The management here is rigid, unhelpful, and completely lacking in empathy. Dont even bother trying to reason with them its clear that all they care about is the numbers, not the people.Youre only given 3 days at the start of the month to pay your rent. If your paycheck doesnt line up with those exact days, youre out of luck no split payments, no flexibility. I spent an entire year paying an extra $180/month just in late fees, even though I always informed them ahead of time when Id be able to pay. I always paid the full amount and all the fees, yet they still treated me like I was irresponsible or dishonest.This July, in my final month of the lease which means they already had my deposit I came to pay rent on the 15th, like Ive done before. I was told, We wont accept your payment. We already filed for eviction yesterday. Thats how they operate. No flexibility, no conversation just eviction filings the moment its allowed. I was12 days later than usual, and after 3 years, this is how they chose to end it.Management (especially ***** ******) uses eviction as a threat and shows no concern for families or long-term tenants. Its an intimidation tactic, not a last resort. I was late several months, yes but I always paid everything. Still, that didnt matter.And for reference theyre charging $2,073/month for a one-bedroom. With policies like these, that price is outrageous.This community is not worth the stress. Theres no flexibility, no support, and no compassion. If you value your peace of mind, rent somewhere else.

    • Dangelo M

      Date: 09/04/2024

      This ******************** To Work For I Was Hired By ***** ***** at there ************* Fl location to do a junk removal I give her the quote for everything Including 7Hrs Of Labor cost, Packing ******************* Fees Totaling $1546.00 ***** wrote a one start reviews of my company on ************************ saying I charge her $1546 For 3Hrs of work Lies.After my service was completed ***** told me Ill be paid in 5-7 business days the check is coming from her head office in ********** In The Mail I waited for almost most One ********* have not seen the check come in my mail ***** keep telling me the check is on the way I contacted the head office in ********** myself & speak to a miss ***** there I find out that ***** never submitted my paperwork to get paid after completing all the requirements I contacted ***** again there her response to me had she know I was BLACK her company would not of hired me to do the service after..she turn around & block me & place a one start review of my company I have pictures to show what ***** sent me the before pictures on how the apartment look after evicting her ********** have after photos of my work showing unit empty & Clean also photo of are communication ***** make this place looks bad apartment was full of mold before we get there DONT RENT FROM THESE PEOPLE ESPECIALLY IN ************* ** ***** IS VERY RACIST SHE RACIAL PROFILE ***************** ME

      IMT Residential

      Date: 04/16/2025

      Thank you for your feedback. Were sorry to hear about your experience and understand your concerns. Resident satisfaction is very important to us, and we take all reports seriously.
      We encourage you to contact us directly so we can better understand the situation and work toward a resolution. Our team is here to help and committed to improving wherever possible.
      We appreciate you taking the time to share your experience.

    • Mochamad R

      Date: 11/21/2023

      ******** leasing staff does not care about your safety or well being as a tenant, i had to go file a nuisance police report because of some ghetto kids knocking and ringing my door bell and leaving an they did not do anything about it. now i feel unsafe and targeted living here

      IMT Residential

      Date: 04/16/2025

      Thank you for your feedback. Were sorry to hear about your experience and understand your concerns. Resident satisfaction is very important to us, and we take all reports seriously.
      We encourage you to contact us directly so we can better understand the situation and work toward a resolution. Our team is here to help and committed to improving wherever possible.
      We appreciate you taking the time to share your experience.

    • Alvena C

      Date: 04/28/2023

      I moved into unit 11810-5305 on Dec. 23rd 2020, ********************** didnt disclose anything to me and ended up steering me to a down unit or a ADA ***** I was watched by her and her team. Then after asking why my rent changed every month. She began to retaliate. By stealing items from my unit and calling other residents and my employer to harass and retaliate as well. 90% of my clothing got missing along with 9k in cash. Per ** Landlord Tenant laws.************************************************************************************** I am (6) of the (7) protected classes. I lost (3) embryos in invitro during all of the harassment.***********************************************

      IMT Residential

      Date: 04/16/2025

      Thank you for your feedback. Were sorry to hear about your experience and understand your concerns. Resident satisfaction is very important to us, and we take all reports seriously.
      We encourage you to contact us directly so we can better understand the situation and work toward a resolution. Our team is here to help and committed to improving wherever possible.
      We appreciate you taking the time to share your experience.

    • Charles A

      Date: 03/07/2023

      I have lived here for over a year, and it has been a fight every day but no one else around me has this problem (only black person in the building and the building one across from me) from day one when I got into my apartment there was no hot water for a week in the shower ( i work outside) so for a week after giving them ****, I had to call five times and yell just to get someone to help me (*** only good person up there), dishwasher didn't work took them a week to change that, out a unit I waited a month for, and there is no ice maker they just lied on having that. not only that they called me the first day and asked for an extra 100 dollars because of some paperwork error no hot water in my shower and dishwasher is broken and OMG roaches in this place they all over the place, so I paid **** for a no hot water, roached infested, no dishwasher unit but I let it all go because I was late a lot for the first couple on months and they always help me out giving me a few extra days but I always had to pay the late fees so are they helping me 6 months go by and we have the ac and toilet situation with the maintenance team, the A/C is leaking in the bathroom I call input in the work order, it takes weeks to fix the ac leak, and water starts to leak badly I have pot and buckets all in the bathroom at least three, it messed up the bathroom cabinet so bad, because of all the water damage and wet wood (MOLD) and till this day no one has fixed this, on top of that I had to walk to the corner store for two weeks at one point because they wouldn't replace my toilet, I'm calling every day telling them the toilet is broken and it took me going to the front office and yelling and threatening to call corporate and the BBB for someone to help me no working toilet in my unit for weeks and no one cared but I should have left right then and there, because it was bad but couldn't break the lease

      IMT Residential

      Date: 04/16/2025

      Thank you for your feedback. Were sorry to hear about your experience and understand your concerns. Resident satisfaction is very important to us, and we take all reports seriously.
      We encourage you to contact us directly so we can better understand the situation and work toward a resolution. Our team is here to help and committed to improving wherever possible.
      We appreciate you taking the time to share your experience.

    IMT Residential is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.