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Business Profile

Coupon Services

Smarty

Reviews

Customer Review Ratings

2.99/5 stars

Average of 136 Customer Reviews

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Review Details

  • Review fromAdrianna K

    Date: 11/21/2022

    5 stars
    You can't go wrong with this app! Easy to use and good savings all the time. It is definitely worth the membership. Strongly recommended!

    Smarty

    Date: 11/23/2022

    Thank you for the positive review. We are pleased that we could enhance your online shopping experience. Please do not hesitate to contact us directly for any questions or concerns.
  • Review fromChinaya B

    Date: 11/14/2022

    1 star
    1 STAR only to leave this review...Scammers are continually trying to get $3 off of my card for nothing. I don't have any subscription with them. They are scammers! Every 2 DAYS there is a pending $3 charge from these weirdo foreign scammers. I had a subscription for literally 15 MINUTES and then cancelled when I did not immediately receive a cash back promise after a purchase I did complete with the Fandango app. Fandango and these scammers are supposed to be affiliated I guess. Now I will never purchase from Fandango again either since they are affiliated with scammers. SHAME

    Smarty

    Date: 11/17/2022

    Our records indicate that a SmartyPlus subscription was cancelled and payment of a $3.00 7-day trial fee made on November 11th was refunded on November 12th via telephone to our Customer Service Center. We show no other charges for the email or name disclosed.
  • Review fromIrma G

    Date: 11/09/2022

    5 stars
    I've been using Smarty for the past months and it has saved me hundreds of dollars. Shopping is easy and their cash back rewards are some of the highest.

    Smarty

    Date: 11/11/2022

    Thank you for the positive review. We are pleased that we could enhance your online shopping experience. Please do not hesitate to contact us directly for any questions or concerns.
  • Review fromBryan M

    Date: 09/05/2022

    1 star
    i got the ad pop up about $25 cash back for paying my att bill. so i go threw everything and set up everything and claim it by choosing gift card and i get a email saying a check will be sent in 6-8 weeks. when i go to customer support they keep saying the same thing. i tell them i didn't want a check they respond with a check will be sent in 6-8 weeks. i am certain this is a scam. stay away from this place.

    Smarty

    Date: 09/07/2022

    We are SmartyPlus and our contact information is prominently displayed on our website. For the convenience of our customers, we operate a 24x7x365 telephone call & live chat service. We also respond promptly to emails.

    We have reviewed this matter and confirm that you did request a $25 gift card as your First Purchase Rebate. We received a copy of your online receipt from shopping at AT&T from you in our rebates email inbox on September 5th and have approved your rebate. This gift card is scheduled to be paid out around the middle of this month. Please note we were waiting for you to send us a copy of the receipt to us to prove eligibility before we could honor the claim. This is stated in an automated response email sent to you when initially applying for the rebate.

    Also, per your request, we have cancelled your SmartyPlus subscription and refunded your 7-day paid trial fee. You will no longer be charged by us.
  • Review fromBetty K

    Date: 08/24/2022

    5 stars
    Incredible app! Bought many items here and was able to save a lot. I always find something I like and the selection of partner stores is massive. I am very pleased so far and would recommend this app to anyone.

    Smarty

    Date: 08/25/2022

    Thank you for the positive review. We are pleased that we could enhance your online shopping experience. Please do not hesitate to contact us directly for any questions or concerns.
  • Review fromNeofit E

    Date: 08/22/2022

    5 stars
    Hassle-free and convenient. Smarty helps me find good deals while giving me discounts on popular items. I am able to easily find essential items I need from popular online stores.

    Smarty

    Date: 08/23/2022

    Thank you very much for your kind words. Our team here is pleased that we make online shopping a more pleasant experience for you.

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