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Find a Location

Action Cylinder Heads has 1 locations, listed below.

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    Business ProfileforAction Cylinder Heads

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers automotive repair services.

    Business Details

    Location of This Business
    10350 Mission Gorge Rd, Santee, CA 92071
    BBB File Opened:
    1/2/1997
    Years in Business:
    27
    Business Started:
    1/2/1997
    Business Incorporated:
    6/27/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Richard Nash Inc
    Business Management
    • Mr. Richard Nash, Owner
    Contact Information

    Principal

    • Mr. Richard Nash, Owner

    Customer Contact

    • Mr. Richard Nash, Owner
    Additional Contact Information

    Fax Numbers

    • (619) 561-3011
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went this business once before and had Richard at Action Cylinder rebuild my ****** Tacoma heads, was satisfied with the work. I went back in November of 2021 with a **** ****** Samurai JA 1.3L and asked him if he could rebuild the complete motor TURN KEY... With everything working. He said bring it in and he'll take a look at it. I brought it to him, he called me back and said he could do the work and give it back turn key condition for $2,700 and 2 weeks to complete the process I agreed, he started the work and called me a couple days later and said he needs to rebuild the carburetor, I replied that he quoted me turn key with EVERYTHING WORKING... he reluctantly agreed to fix it, but they don't work on carburetors but had a shop(Dyno shop m, ******)that owed him a favor, I said as long as it was done correctly. I paid for the work in full $2,740.60. It took 4 weeks to get the vehicle back (2 weeks over quoted time)had issues right away, I called him and he said to bring in. I did, he adjusted a couple things and said bring it back at 500 miles for service, I did. Got it back and still had issues right away. I looked online for another rebuild shop and found ********** in ********* who specializes on Samurai's, brought it to them, told me it had 150psi compression on all 4 cylinders should have 200psi. And that the wrong rods or pistons were installed plus over charged by $1,000. I called him, he refused to listen to me and hung up. I sent text messages, they went unanswered. I am having ********** rebuild the motor again in 1 week, and paying for the new work out of pocket. At this point I will be out $4,340 for the rebuilding of the motor. I am looking to get only $1,600 refunded to me for what the original cost to have it done correctly should have been.Thank you,*******************

    Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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