Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

RC Auto Body has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRC Auto Body

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    355 W 9th St, Santa Rosa, CA 95401-5481
    BBB File Opened:
    12/6/2023
    Business Management
    • Mx. Customer Service, Manager of Client Services
    Contact Information

    Principal

    • Mx. Customer Service, Manager of Client Services

    Customer Contact

    • Mx. Customer Service, Manager of Client Services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    date of transaction:11-02-23 car drop off date-11-***** promise from mechanic:to have the car ready by11-14-23 received car:12-01:23 Mechanic ask for a deposit of $2000 upon receiving vehicle than promised to turn in the car fully ready by 11-14-23, in exchange they did not complete with their promise. They called me on 11-21-23 to tell me that they were going to charge me more than what they had already estimated to what I accept than they promised to have the car ready by the next week.didn't not happen and continued to charge me a additional $1000 i wasn't agreeing with but they told me I had to pay it or else the car won't be able to be finished due to the technician already buying parts without warning on price rising I accepted again In that call they had also told me that the car would be ready by the 11-23-23 at 5:30pm arriving to the mechanic shop was closed with all the lights off. I received no call saying that they had to leave and looking online I saw their hours were 8am-5pm In which I had to pay for a uber to go back and forth and they made me lose time off of work. I returned on 11-24-23 at ****am once again losing hours from my job to find the owner and they told me the car wasn't ready yet and it would be ready until next Friday (12-*****)when I arrived they said it was ready but it would be a additional $1000 in which I said I wasn't able to pay for that amount only to the amount I was able to pay so I made a check of $4700 and I took the car On the way home a number of lights started appearing on the dashboard I arrived to my house and it smell like burned oil. I tried to turn it on again it it wouldn't turn on the battery was fully dead. In which I made a appoint to mainly ***** to check the car I had to pay 240 to check it. In which they told me the car wasn't fixed correctly and a additional $8000 is needed to fix the car I contacted the mechanic owner but no contact from them I withdrawed money as a last restart to get the owner to contact me

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.