Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

FIGS provides medical uniforms and apparel, including scrub tops, pants, jackets, underscrubs, lab coats, and accessories. The company offers products in various fabrics and colors, with options for both men and women. FIGS assists clients with apparel designed for healthcare professionals through its Technical Comfort fabric technology.

BBB Accredited Since: 6/1/2021

Years in Business: 12

Products and Services

We are a direct-to-consumer healthcare apparel and lifestyle brand that celebrates, empowers and serves current and future generations of healthcare professionals. We are committed to helping these Awesome Humans look, feel and perform at their best – 24/7, 365 days a year. We create technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. In doing so, we have redefined what scrubs are — giving rise to our tagline: why wear scrubs, when you can #wearFIGS?

Business Details

BBB File Opened:
9/14/2018
Business Started:
1/28/2013
Business Incorporated:
1/28/2013
Type of Entity:
Corporation
Alternate Names:
Figs, Inc.
Figs Medical, Inc.

Additional Contact Information

Additional Phone Numbers
Other Phone: (888) 462-1901
Additional Email Addresses
Sales: Email this Business
Additional Websites
help.wearfigs.com/hc/en-u...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 102-539674 for this business, issued by 3-Resellers Permit

3-Resellers Permit

450 N Street

Sacramento 94279

BBB records show a license number of C3549939 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

BBB records show a license number of 234826 for this business, issued by 4-City Business License

4-City Business License

any street

Any City CA

BBB records show a license number of 5280784 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

Additional Information

Latest Reviews

  • Angelina R

    "Placed an order on their website says if ordered before 11am PST it will ship "Priority Overnight" paid an extra $15 for this service. Package did not ship same day to be delivered next day." ... Read full review

  • Grace O

    "I returned my FIGS order, which was confirmed delivered to their warehouse on July 16th, 2025. I was told if my refund isnt processed by August 13th, they would proceed with a resolution." ... Read full review

  • Winson G

    "Purchased scrub top and jacket from figs. I had it embroidered but needed it to be updated." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.