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Find a Location

ZipRecruiter, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforZipRecruiter, Inc.

    Job Listing Service
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 89 Customer Reviews

    Customer Complaints

    158 complaints closed in last 3 years

    42 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ZipRecruiter, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      604 Arizona Ave, Santa Monica, CA 90401-1610
      Years in Business:
      13
      Business Started:
      7/6/2010
      Business Incorporated:
      6/29/2010
      Accredited Since:
      4/26/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Ian Siegel, CEO
      • Mr. David Travers, President
      • Ms. Meredith Hryczyk, Marketing Manager
      • Ms. Deyja Dyson, Customer Service Manager
      Contact Information

      Customer Contact

      • Mr. Ian Siegel, CEO
      • Ms. Deyja Dyson, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      158 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      ZipRecruiter is billing my company since 6/6/23. Despite multiple attempts to resolve the matter with their CS, the problem remains unresolved, and I've been unjustly charged $535.5, twice a month, for a service I've never received.Since discovering these unauthorized charges on my account, I've diligently attempted to reach out to ZipRecruiter's customer support to rectify the situation. However, despite my persistent efforts, I've received no satisfactory resolution or acknowledgment of the problem from their end. The lack of responsiveness and failure to address this matter in a timely manner is highly concerning and unacceptable.I want to emphasize that I've never signed up for or used any services provided by ZipRecruiter, making these charges entirely erroneous and unjustified. It's evident that there has been a mistake or misunderstanding on their part, and I demand a reimbursement of the $7497 that has been wrongfully deducted from my account. Please find detailed information of the unauthorized charges, all of them from ZIPRECRUITER, IN POS ********** ** ** :AmountDateDescription 535.52/13/2024215675 535.51/23/2024257592 535.51/2/2024855573 535.512/12/202318204 535.511/21/2023154975 535.511/1/2023537010 535.510/10/2023839787 535.59/19/2023675990 535.58/29/2023844409 535.58/8/202332758 535.57/18/2023889854 535.57/18/2023889854 535.56/28/2023149542 535.56/6/2023753957
      Read More

      Customer Reviews

      89 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim K

      1 star

      04/18/2024

      21 days we advertised for a HVAC Technician and only got 3 candidates that matched the requirements of the job. Each of these candidates either already had a job or did not respond. We were charged $525 for 3 candidates for 21 days. RIP OFF!!! Will NEVER recommend Ziprecruiter to anyone. When we complained to the company they just sent an email stating we spoke to someone in the company which was a lie and they were not going to make this right. People think employers are made of money, we are a small business just trying to survive, this is crazy. We put an ad on ********** for $20 per month and got 45 applicants, and have hired 2 of them. Your company is nothing but a RIP recruiter!

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