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Business Profile

Coupon Services

GoodRx
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for GoodRx's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoodRx has 7 locations, listed below.

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    Customer Review Ratings

    1.58

    Average of 223 Customer Reviews

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    Review Details

    • Michele L

      Date: 06/20/2025

      ******** customer service. Told incorrect information, but of course, if I pay for the family plan, which doubles the price (I only need it for one member), between that and what I'd pay, no savings. I should have done my due diligence and come here to read real reviews from the public; I could have saved myself from a horrible experience. The supervisor was rude and made accusations, but I am the customer who does read the fine print, and it's not there.

      GoodRx

      Date: 06/23/2025

      We're sorry to hear about your recent experience, *******. As the account holder, you are considered the primary member on an individual GoodRx Gold plan. If youre interested in adding additional members or pets to your account, you would need to upgrade to a family plan, which is designed to support multiple members under a single *************** learn more about our terms and conditions, please visit: **********************************************************************************************************************

    • Brooklyn I

      Date: 06/20/2025

      I was not a fan at all I used RX saver which I was informed that GoodRx owns and I was going over some things with the lady and she said that she could get me back on the medicine I needed for only $74 and that nothing could move forward unless I signed the paperwork I read over all the paperwork talked to my doctor and was advised not to use them so I did not sign the paperwork I woke up a few days later to see that they had charged me without me signing anything that in my opinion is fraud I did file a complaint when I called so I advise you all to do the same and do not used RX saver

      GoodRx

      Date: 06/23/2025

      Hi Brooklyn, we're sorry to hear about your experience with our partner company, RxSaver. While we understand how frustrating this may be, RxSaver manages their own services and support independently from GoodRx.For any assistance regarding their platform, we recommend reaching out directly to their support team at ************. You can also visit their support page for more information and additional help: RxSaver Support.

    • Stuart H

      Date: 06/13/2025

      I was offered the card for free. They've been charging my credit card $19.99 per month.

      GoodRx

      Date: 06/16/2025

      Hello ******, it sounds like you may have been accidentally signed up for our GoodRx Gold Family Membership. Please give us a call so we can provide you with assistance. We'd be happy to help! We can be reached at ************, Monday through Sunday from 6am to 9pm CT.

    • tina s

      Date: 06/12/2025

      They charge me ***** for one time visit when I got the email for the prescription. The prescription was between 300 and $600. That is crazy there shouldve been some disclosure first or given another option on a prescription especially when Ive gotten similar medication to treat eczema for a h*** of a lot less, this is a complete rip off, especially to those of us who live on Limited income and I just threw out $50 for a visit because I do not have that kind of money for prescription

      GoodRx

      Date: 06/13/2025

      We regret that your experience with GoodRx Care did not meet expectations. Your concerns are important to us, and we would appreciate the opportunity to assist you directly. Please give us a call at **************. Our team is available Monday through Friday from 6:00 AM to 7:00 PM PST.

    • Jeanette K

      Date: 06/07/2025

      Good RX saves you money. I have the app on my phone and use it ************** their app and start saving on your prescriptions.

      GoodRx

      Date: 06/09/2025

      We're so happy we have been able to provide you with assistance and savings, ********! Thank you for the review.

    • Angie O

      Date: 05/20/2025

      ********* told me my medicine was cheaper without the coupons ????negative experience.

      GoodRx

      Date: 05/22/2025

      Hello *****, thank you for reaching out. GoodRx coupons reflect a medication's cash price, which can fluctuate. To compare and find the lowest GoodRx price we always suggest you visit our website our download our app ******************************************* Additionally, we also provide information and links to the manufacturer coupons and other resources below the coupon listings on website.

      GoodRx

      Date: 05/27/2025

      Thank you for reaching out, *****. GoodRx coupons reflect pharmacy prices, which can fluctuate. While we provide price comparisons, we do not control prices as set by pharmacies, manufacturers, and distributors. We do our best to **** down the best prices available, but will always encourage you to choose the price that makes the most sense for you. In case it helps, we also provide information and links to the manufacturer coupons and other resources below the coupon listings on *****************************************.

    • Tara S

      Date: 05/15/2025

      Prices reflected are a lie. After going to three pharmacist I am quoted a price 4x what good rx has listed. Its not even close! I have spent two days without this medication because I cannot afford 4x what I expected. The doctor only chose to prescribe it to me because goodrx advertised I could afford it. Pharmacists are beyond rude, they hate dealing with goodrx customer service. I do too! Sweet people who cant do a thing to help you but say sorry we false advertise. *********.

      GoodRx

      Date: 05/19/2025

      Thank you for bringing this to our attention, ****. Using the information you provided, we were able to locate your call in our system. It appears that the coupon listed on our site corresponded to a different medication manufacturer than the one stocked at your pharmacy. While we strive to keep our pricing information as up to date as possible, were unfortunately unable to verify the exact inventory each pharmacy has available for pickup.That said, our customer support team worked with the pharmacist and was able to locate an alternative coupon that helped reduce the cost.We sincerely apologize for the inconvenience and appreciate your patience. We hope to provide a better experience moving forward.

    • Ekram A

      Date: 05/04/2025

      They will take your money, not help, hang up on you. ******** customer service and SCAMMERS!!! Please save your money and never fall into this scam.

      GoodRx

      Date: 05/07/2025

      We're sorry to hear about your negative experience, *****; we would be happy to provide you with assistance. Please give us a call at ************. We're available Monday through Sunday from 6am to 9pm CT.

    • Boran K

      Date: 05/04/2025

      They ll SCAM you with the Gold membership specially the family bundle. DO NOT FALL FOR IT. They will take your money, not help, hang up on you, not let you speak with a supervisor. Such a waste of time and money!!!!

      GoodRx

      Date: 05/07/2025

      Thank you for bringing this to our attention, *****. We would like to look into this further. Please send us an email at ********************************** with your full name, membership ID and the email linked to your account. Our team would be happy to provide you with assistance.

    • Willmah O

      Date: 05/04/2025

      It should be NEGATIVE star. DO NOT EVER SIGN UP THE GOLD MEMBERSHIP ITS A SCAM. They think everyone is as an idiot they are as them! Family plan vs individual plan is a scam. You are the only one will benefit and the rest of your family will have the same benefits of A FREE ACCOUNT! I can’t fathom how such scammers are OKAY to keep their business operating!!! This website has to SHUT DOWN!

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