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Find a Location

Cooper Companies, Inc. has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCooper Companies, Inc.

    Health and Medical Products
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company develops, manufactures and markets specialty healthcare products through its coopervision and coopersurgical units.

    Products & Services

    Copper Companies, inc., offers a wide range of products and services designed to advance vision care and women's health. CooperVision is a world-leading manufacturer of contact lenses that addresses the most common and complex vision challenges, bringing a refreshing perspective that delivers real advantages for customers and wearers.

    Business Details

    This is a multi-location business.

    Find a Location

    Cooper Companies, Inc. has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6101 Bollinger Canyon Rd. Suite 500, San Ramon, CA 94583
      BBB File Opened:
      12/1/2006
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Started Locally:
      1/1/1980
      Type of Entity:
      Corporation
      Number of Employees:
      1200
      Alternate Business Name
      • CooperVision, Inc.
      • CooperSurgical, Inc.
      Business Management
      • Mr. Albert G. White III, President & CEO
      Additional Contact Information

      Fax Numbers

      • (925) 460-3648
        Primary Fax

      Phone Numbers

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This company does not answer their phone, return calls, answer messages, or emails promptly, if at all. As their business regards medical supplies, communication is critical. They also do not provide invoices when requested and will not provide any additional information/line items in their payment portal. They expect you to pay a determined amount with no evidence, and when a line item receipt/invoice is requested they cannot/will not provide.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeanette F

      1 star

      03/27/2024

      CooperVision rebate appears to be a scam. Two years in a row I have been offered a rebate when purchasing my contacts only to be unable to obtain the rebate. Calls to CooperVision result in long waits followed by redirects which either end in being sent back to the beginning or a dropped call. I recommend looking for another provider for your contact lenses or at least realizing that the rebate offered will never materialize.

      Cooper Companies, Inc. Response

      03/28/2024

      hfljoSDOIFH;JKN

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