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Find a Location

Education.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Education.com

      777 Mariners Island Blvd. Suite 600 San Mateo, CA 94404

    Business ProfileforEducation.com

    Online Education

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers online education services.

    Business Details

    Location of This Business
    777 Mariners Island Blvd. Suite 600, San Mateo, CA 94404
    BBB File Opened:
    6/25/2012
    Years in Business:
    18
    Business Started:
    2/23/2006
    Business Incorporated:
    3/14/2006
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Alternate Business Name
    • Education.com Holdings, Inc.
    Additional Contact Information

    Fax Numbers

    • (650) 618-1528
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On 1/22/24 education.com charged me $119.88 for a yearly subscription. Two weeks prior (early January), I had canceled my subscription so that this autorenew subscription fee of $119.88 would not occur since I no longer wanted to subscribe. I knew that my account had canceled because I tried to log in immediately after canceling and the website said it didn't recognize my login. However, two weeks later, on 1/22/24 they charged me despite me having canceled two weeks earlier. I immediately wrote into customer service asking why this had happened and to kindly refund my money and I never heard back (they promised a response within 2-3 days). I waited another two weeks and wrote their customer service again but still no response. They do not have a phone number for customer service or I would have called. I'm seeking my money back since I canceled my subscription two weeks prior to the autorenew date of 1/22/24 and verified it by checking if my login was still active for that account and it was not.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elaine G

    1 star

    10/23/2023

    I'm not sure this company is trying to defraud me into getting me social security benefits over 4,oo.00 a month I already know what I'm getting. This company is a scam company and pretty frightening as it has obtained my personal information without my consent. I believe there are many companies like this out there getting benefits to people who did not earn them by paying into the social security system idk how but I've had other companies calling me pretending they working with ssa the frightening thing is some ppl get these benefits by paying companies a fee to defraud the ssa system and how do they get your information **** is serious and a crime and should be investigated ?? ?? and taken serious and immediately ceased and stop with penalties for this type of action not just simply write a review

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