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Business Profile

Loans

Upstart
BBB Accredited BusinessA+Rated by BBB
Visit Website(855) 438-8778Write a Review

About

Important information

Overview

Upstart

2950 S Delaware St

San Mateo, CA 94403-2199

View Service Area
See Hours
Operating Hours
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM
6:00 AM - 5:00 PM

BBB Accreditation & Rating

Upstart is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Upstart is an online lending marketplace that provides personal loans using non-traditional variables, such as education and employment, to predict creditworthiness.

BBB Accredited Since: 11/30/2015

Years in Business: 14

Products and Services

Car loan refinance, Credit card consolidation loans, Debt consolidation loans, Home equity line of credit, Home improvement loans, Medical loans, Moving loans, Personal loans, Short-term relief loans, Wedding loans

Photos and Videos

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
11/4/2015
Business Started:
3/6/2012
Business Started Locally:
3/6/2012
Business Incorporated:
3/6/2012
Type of Entity:
Corporation
Alternate Names:
Upstart Network, Inc.
Business Management:
Mr. Dave Girouard, CEO
Number of Employees:
100

Additional Contact Information

Fax numbers
Primary Fax: (650) 887-7718
Additional Websites
upstart.com/blog
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 6054644 for this business, issued by California Department of Business Oversight. The expiration date of this license is 3/28/2027.

California Department of Business Oversight

300 S. Spring Street, Suite 15513

Los Angeles CA 90013

213-8972085

BBB records show a license number of 936133 for this business, issued by Nationwide Mortgage Licensing System/NMLS

Nationwide Mortgage Licensing System/NMLS

1129 20th Street, N.W., 9th Floor

Washington DC 20036

855-6657123Website

Additional Information

Other Resources
California Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento CA 95834
Phone Number: (866) 275-2677
https://dfpi.ca.gov/
[email protected]
Commodity Futures Trading Com.
Lafayette Center,1155-21st St. N.W.
Washington DC 20581
Phone Number: (202) 418-5080
http://www.cftc.gov
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
Phone Number: 1-855-665-7123
http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
Business Categories
Loans, Financial Services, Credit Services, Loan Servicing, Loan Broker

Latest Reviews

  • Angelleah T

    "Customer for almost 5 years with 100 percent on time payments. I paid on website Saturday and clicked past due REMOVEDpaid and was called on Monday talked to rudely by a representative over a 15 dollar late fee that was not posted on the website included on past due." ... Read full review

  • Chad T

    "This is absolutely the worst company to deal with, I've been fighting tooth and nail to get my car registration take care of it has taken 2 years and upstart has been little to no help getting me the correct information, they said they would mail a "packet" to the dmv and it would contain all the information needed to get my registration taken care of, we'll just back from the REMOVEDand guess who never received anything from them yeah the REMOVEDhas no documentation or received anything from upstart, absolute worst company to deal with, never use them. Once I'm done paying off this loan I will never use them again and I'll be telling them how much of a joke they are and how horrible it is to work with them."

  • Alexaner W

    "Given the run-around about bank documents for 4 days then declined anyways, what a joke!"

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.