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Business Profile

Computer Consultants

Jinigram, Jinify Your Digital Home!

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Consultants.

Reviews

Customer Review Ratings

4.08

Average of 39 Customer Reviews

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Review Details

  • Carmen J. G

    Date: 08/03/2025

    Im not very tech-savvy, but they made everything easy. They helped me clean up my slow laptop, removed some hidden files, and its now running like new. Great service, very patient team.

  • Sheila D. M

    Date: 08/03/2025

    The technicians were not only knowledgeable but also incredibly patient in walking me through the issues I was facing, What stood out most was their ability to explain complex problems in simple terms something thats not always easy to find in the tech world

  • Elizabeth R H

    Date: 08/03/2025

    I recently had the pleasure of working with them, and I can confidently say their team exceeded my expectations. The process was smooth, professional, and fast.

  • Julie S

    Date: 07/15/2025

    Impressed with the service. The technician's were great and guided me through the clear instructions and I had a great expertise.

  • Justin R

    Date: 07/11/2025

    The team was amazing, quickly resolved issues on my devices and made sure everything is secure and running smoothly. They were patient, professional and explained everything clearly. I truly appreciate their honesty and care. I highly recommend them for reliable and trustworthy support.

  • Debra E

    Date: 07/24/2024

    I think this is a scam. I don't know how they got my phone number. They called me and told me I had gotten into the dark web somehow. They said they had to fix my computer. I told them I had ****** and I wanted to call them. They told me if I hung up from them my computer would be infected, and I wouldn't be able to use it again. I'm writing a book, and my book information was on my computer, so I needed to get into it.

    Jinigram, Jinify Your Digital Home!

    Date: 07/25/2024

    Dear *****,Thank you for taking the time to share your concerns. We value your feedback and the opportunity to address any misunderstandings.Firstly, I want to assure you that our company operates with the highest standards of integrity and professionalism. We have been privileged to serve you since your first purchase in August 2023, providing support, resolving computer issues, and installing security software as per your requests.Regarding your recent renewal in July 2024, all actions were carried out with your full acknowledgment and authorization. Our goal has always been to provide you with the best service and ensure the security of your computer and data.We understand that there might be confusion about the nature of our services. When we contacted you, it was to inform you of potential security threats and to offer our assistance. We apologize if our communication caused any distress or concern. Your security and peace of mind are our top priorities.Please be assured that we did not access your personal information without your consent. The statement about your computer becoming unusable if you disconnected from us was made to emphasize the importance of addressing potential security issues promptly. We regret if this caused any alarm.If you have any doubts or concerns, we encourage you to contact us directly. We are here to help and clarify any issues. Your satisfaction is important to us, and we want to ensure that you feel confident in the services we provide.Thank you for your understanding and continued trust in our company. We look forward to resolving any remaining concerns and continuing to provide you with the support you need.Regards Support Team

  • Sofia P

    Date: 06/18/2024

    My father is a truck driver, His laptop is my go-to tool for staying connected during my long hauls. So, when it suddenly shut off and refused to turn back on, I was in a real bind. With deadlines looming and communication critical, I urgently searched online for help and found Jinigram/Qikbay.The support team was fantastic. They quickly assessed the situation and provided clear, step-by-step instructions to troubleshoot the issue. Their expertise was evident as they remotely diagnosed and fixed the problem, ensuring my laptop was up and running again in no time.What stood out was their understanding of my unique situation and their prompt, effective response. Thanks to Jinigram, I could continue my journey without any major interruptions.I highly recommend for any truck drivers or anyone needing dependable tech support. Their service is fast, reliable, and absolutely essential for those of us on the road.

    Jinigram, Jinify Your Digital Home!

    Date: 06/18/2024

    Thank you for your recommendation.

  • Joseph J

    Date: 06/06/2024

    I'm a florist, timely order processing and billing are critical to my business. Recently, while working on a large order, my computer suddenly crashed, leaving me unable to place the order or process the billing. In a panic, I searched online for immediate computer support.Their response was incredibly fast and professional. The support technician quickly understood the urgency of my situation and got to work right away. They remotely accessed my computer, identified the issue, and resolved it in no time.Thanks to Jinigram, I was able to get back on track and fulfill my customers order without any further delays. Their efficient and knowledgeable service was a lifesaver, preventing what could have been a significant disruption to my business.I am extremely grateful for their help and highly recommend to anyone in need of reliable and quick online support. They truly understand the importance of keeping your business running smoothly!

    Jinigram, Jinify Your Digital Home!

    Date: 06/06/2024

    Thank you for your valuable review.

  • Nash S

    Date: 06/04/2024

    As an engineer, my construction designs rely heavily on uninterrupted connectivity. Recently, I experienced a sudden loss of connectivity while working on a crucial project. This disruption could have led to significant delays, so I immediately searched for help and found them.From the moment I contacted them, their support team was outstanding. They quickly identified the problem as a driver issue and took prompt action to resolve it. The technician guided me through the steps with clear instructions and great expertise. Within a short time, my connectivity was restored, and I was back to work.Their professionalism and speed were impressive, turning a potentially major setback into a minor hiccup. They provided excellent service, and I highly recommend them to anyone needing reliable online support.

    Jinigram, Jinify Your Digital Home!

    Date: 06/04/2024

    Thank you! We appreciate your review.

  • Philip W

    Date: 06/04/2024

    When my kid was working on a big homework project, our computer's OS suddenly got corrupted. With a deadline looming, panic set in. I quickly searched for help on my phone and found jinigram. I called them immediately, hoping they could save the day.Their response was swift and professional. The technician understood the urgency and got to work right away. They accessed our computer remotely, diagnosed the problem, and began fixing it without any delay. Throughout the process, they were incredibly patient and kept me informed of what was happening.In no time, the computer was back up and running, and my kid was able to finish their homework without any further issues. The relief and happiness on my child's face said it all. Jinigram turned a stressful situation into a positive experience with their expert and efficient service.I couldn't be more grateful for their help. If you're ever in a bind with your computer, I highly recommend them. Their service is top-notch, and they truly care about their customers!

    Jinigram, Jinify Your Digital Home!

    Date: 06/04/2024

    Thank you for your recommendation!

Jinigram, Jinify Your Digital Home! is NOT a BBB Accredited Business.

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