Business ProfileforHolland Motor Homes

Purchased a Newmar Super Star RV from Dealer, Dealer promised to install certain features in the vehicle. It was clearly detailed in writing as to their obligation both in the sales order and the final purchase agreement. Upon picking the vehicle up they did not perform the contractual agreement. We documented the "we owe you" document clearly stating their obligation to pay for an authorized Newmar dealership to install all necessary parts and cost for the repair. The device required is an exterior macerator system, $3,061.19 as per estimate. I have attempted to contact Holland RV sending numerous emails with the estimate to *********************** (finance), *************************** (service manager), ********* (regional sales manager), ***************************** and ********************************* (General Manager). None of them will respond and reimburse payment for the purchase agreement commitment. No less than six emails over a period of approximately 25 days have been answered. They are avoiding their obligation. Additionally, I incurred 4 hours of travel time, Diesel fuel of approximately $150.00 plus time to obtain the estimate for their review. Currently the vehicle is at ************** ******** for repair awaiting approval and reimbursement. Hollard RV is the classic "used car salesperson" approach, promise everything, take payment, and then disappear on their obligations. Thier dealership licenses should be subject to fines and disqualification as they clearly and intentionally are abusing the consumer rights and protection laws.