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Business Profile

Web Design

ibspot

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 10 Customer Reviews

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Review Details

  • Review fromAsia F

    Date: 07/30/2025

    1 star
    ? If I could give this company 0 stars, I would.I only gave 1 star because its the minimum required to leave a review. I purchased a scooter for my granddaughter for over $164, and the experience was nothing short of a nightmare.The company shipped the item to an address I never providedit ended up at what appeared to be a warehouse. I tried contacting them multiple times with no response. It wasnt until I disputed the charge with my bank that they finally replied, only to show proof of delivery to the wrong address.Despite knowing I never received the item, they stopped communicating entirely. Im now out $164, and my granddaughter never got her scooter.This is not a reputable company. They are fully aware of the issue and chose to ignore it. Do NOT shop here. You risk losing your money and getting no support.
  • Review fromWill A

    Date: 11/04/2024

    1 star
    This site is a scam and taken our product listing from ****** and copied it to their site.
  • Review fromLinda J

    Date: 09/23/2024

    1 star
    I ordered the Reus Research NAR 900-NAD+Nicotinamide Riboside. IBSPOT sent a confirmation email showing the product that I actually ordered so when I received my order I didn't pay too much attention to the bottle and opened it. I quickly realized that I received a sub par counterfeit and asked for a refund of my $90.00+ dollar order. I was told no refund was possible because I opened the jar despite it being a counterfeit. DO NOT ORDER FROM THIS COMPANY!!!
  • Review fromSandra B

    Date: 09/13/2024

    1 star
    I bought some products and a tracking number or shipping label was never created. I believe this is a scam.
  • Review fromAndy S

    Date: 08/29/2024

    1 star
    I ordered products from IBSpot, but never received them or the tracing number. I called and left messages several times, but no one called back. I emailed them, and they never responded. I am not going to trust this company. THEY'RE A SCAM.
  • Review fromNathan H

    Date: 03/01/2024

    1 star
    I ordered a product that never arrives, was never issued a tracking number, and got no customer service response. This is a literal scam, I am out $50.
  • Review fromStephanie M

    Date: 02/23/2024

    1 star
    I purchased in confidence with this company because the product that I bought had had an advertised 100% full refund satisfaction guaranteebut when I contacted the company about my dissatisfaction with a product. I was told I would only receive a 50% refund because the item had been opened. So what does this guarantee cover? Then whether or not I like the packaging. This company is a scam and a joke, and they need to be shut down.
  • Review fromNadia G

    Date: 02/20/2024

    1 star
    Terrible customer service lies all the way till we had to cancel the order... I suspect the item never shipped, as they never gave us a tracking #.. but they did say that it was on its way through the timeframe of 6 weeks...Hopefully, they return the money...We will have to see about that
  • Review fromCaitlin S

    Date: 01/08/2024

    1 star
    I purchased a thumb sucking deterrent from in spot. It made my child **** her thumb more, and they refuse to do a refund or do anything to help refund this very expensive purchase. This website sells snake oil. Just use somebody else.
  • Review fromChar P

    Date: 12/29/2023

    1 star
    If I could, I would give them an 0. They are very deceptive. I ordered ************* from ibspot thinking I was getting the original product. This is after I ordered it from Amazon. The one from Amazon was a knock-off product using the same packaging as the real product. In other words, it was a counterfeit. The original product says that it supposed to have an exp date and lot# on the bottom of the bottle. It did not. When I tried to return it, they refused to take it back. I ended up getting 2 bottles from ibspot because I thought I was getting the real product, but they sent it through Amazon, the exact same knock-off! Again, could not return it. Now I have three bottles of who-knows-what for $60+ that I cannot return. Do not buy any products that you ingest or use for personal care from this company. Not trustworthy.

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