Reviews

Review Details

• Review fromWilliam J

  Date: 01/17/2025

  1 star
  Unity does not let the buyer beware. They rejected 4 attempts to make a purchase saying they were unable to process my transaction at this time, which was a lie. They were perfectly able, they simply chose not to, but they didn't tell me that. My ****** account was good, so I kept trying to make it go through. Unity wasted all of my effort after that. Not understanding what was really going on, I entered the details to use another credit card to pay. I received an immediate email from my bank, telling me about the charge. Then, they showed me, on the screen, that they were unable to process my transaction, AGAIN! They intended to deny every attempt to make the purchase without telling me why! If Unity knew they were going to deny the purchase then Unity had an obligation to tell me, and Unity had no right to contact my second bank, even if Unity intended to reverse the charge. That is unethical, if not illegal. Unity decided, before submitting a charge for my card, that they were going to deny the purchase. Now, they've wasted hours of my time. My ****** attempts used the same account information submitted to them, which was successful for the $406 charge 10 days earlier. Unity wasted my time with everything after the first denial, by not telling me the true situation of the denial. If Unity had told me that Unity was suspicious, and that Unity had no intention of allowing any transaction to succeed, then I would not have tried to submit payment by ****** for 3 times, and I certainly would not have entered additional payment details for a 4th attempt using a different credit card. If I knew Unity was suspicious, then my response could have been a productive one, and eventually we could have worked it out. Instead, I had to go through all of the credit cards, which are attached to my ****** account, just to confirm that none of them received the charges. When I posted my text in here, it said "You have 2839 characters too many", so you didn't get the whole story.

• Review fromTierra M

  Date: 02/28/2023

  1 star
  It has been 16 days since I have posted about needing a refund for this *** Kit asset purchased from Unity Asset Store on February 11, 2023. It is in good faith that I expected the *** Kit to work as it was advertised. However, that is not the case. I have been trying to get in contact with a Customer Experience live agent instead of the ***1 bot because I needed this resolved in a timely manner. I made contact on Friday, February 24, 2023. I attempted to contact a live agent, then the live chat abruptly ends without me meeting who the live agent is or getting a chance to resolve the issue. This happened again at 7:02 AM on February 27, 2023. I am still requesting a refund because the asset was not advertised the way it was featured in the video and there was not proper/next-to-none documentation when trying to implement the asset.

• Review fromZoey P

  Date: 07/15/2022

  1 star
  HIGH CLASS FRAUD, NEEDS HIGH CLASS ACTION LAWSUIT BY ALL WHO HAVE BEEN SCAMMED. ENDLESS FREAKING HOURS OF COMMERCIALS, LOSS OF TIME. SERIOUSLY, IF YOU'RE LOGO IS ON A PRODUCT, YOU ARE JUST AS MUCH RESPONSIBLE AS "THE SO-CALLED OTHER PARTY DOING THIS. YOU THINK **** DISHSOAP WOULD PUT UP WITH MOTOR OIL IN ITS PRODUCT? NOPE! AND IF THERE IS OTHER PARTIES YOU HELPED DEVELOP THESE GAMES FOR, PERSONALLY, YOU KNOW EXACTLY WHATS GOING ON!!! AFTER ALL, IF WHAT YOU SAY IS TRUE, YOU TAKE THEIR MONEY FORYOUR SERVICES. WATCHING HOURS OF ADS IS MORE PAINFUL THAN A 2 ***** NAIL SHOVED IN YOUR SKULL. (OR A RAILROAD STAKE POUNDED THRU YOUR FOOT. WATCHING THE ***** OF THOSE ADVERTISING, MOST ARE NOT SPEAKING ENGLISH. ITS LIKE THE OLD CHINESE MOVIES, WITH REDICULOUS ENGLISH VOICE OVERS! BUT THIS IS, WORLD CLASS FRAUD. SHOULD HAVE A PLACE FOR NEGATIVE STARS. Mass deception at its f8nest, while the wealthy get richer at the expense of free slavery! And just how do you find the person responsible? When you search out every game,it all says UNITY!

• Review fromMark P.

  Date: 06/15/2022

  1 star
  Every advertisement claims they pay you right away you don't have to redeem you don't have to purchase you don't have to watch ads get you get your money right away they say directly paid to your PayPal are cash app not once have I found one of these games they claim this they tried to pay me from cash or solitary I never put my wrong email address they had it at 2 and they said that they couldn't send it now I re-entered my email now I have to wait 3 to 14 days their advertisements absolutely fraudulent and when they speak of fake apps I would say that Unity Technologies is the fakest they owe me several hundred dollars from various sites but the latest one cash or solitary they said I've already been approved I should not have to wait another ***************************************************************************** my winnings thank you

• Review fromJoylene A

  Date: 05/19/2022

  1 star

  Joylene A

  Date: 05/19/2022

  Been playing solitare Cashiering since march it now 19/5/2022 have redeem $,$500.00,$1000.00and $2000.00 which none have I got my money I have written several email and got no response. Everytime I redeem my email address is put in correctly after all I had it for over 35 years but someone is changing my account to something that is not my email.it to so PayPal knock back my payment them I put the correct address in and then I have to wait another 14 days for payment. At the moment I have ******** to redeem but what the point I put in the correct contact and that will be change to.i own a small hairdressing salon in ********* and word get around.So please can you look into this and get back to me .

  Unity Technologies

  Date: 05/20/2022

  My apologies for any confusion caused here. It sounds like you may be talking about a game made using Unity? Unity Technologies provides tools for content creators to develop, operate, and monetize their games and applications. Beyond making these development tools available to the market, Unity Technologies has no affiliation with the creator of these games and does not otherwise own or control the development or operation. As such, we are not able to assist you with this issue. However, I understand your confusion because this game was most likely created using the free version of our game engine. Our logo would have appeared on start-up (also known as a splash-screen). If you are experiencing a problem with this game, we suggest you contact the game developer to reach a solution. Contact information is typically found within the application's settings or on the relevant app store page. Additionally, if you believe that the game engages in fraudulent behavior, it may also be helpful to contact the distribution platform from which you acquired the game (for example, the Apple App Store or the ****** Play Store) to alert them of the fraud.I hope this helps?Best,Unity Technologies