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Find a Location

Bicycle Health, Inc. has 1 locations, listed below.

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    Business ProfileforBicycle Health, Inc.

    Rehabilitation

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1952 15th St, San Francisco, CA 94114
    BBB File Opened:
    6/4/2022
    Years in Business:
    6
    Business Started:
    8/14/2017
    Business Management
    • Mx. Customer Service, Manager of Customer Relations
    Contact Information

    Principal

    • Mx. Customer Service, Manager of Customer Relations

    Customer Contact

    • Mx. Customer Service, Manager of Customer Relations
    Additional Contact Information

    Fax Numbers

    • (844) 705-0129
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    01/19/24 i was charged ****** by Bicycle, despite not using their services in January, and cancelling their service beforehand. I have contacted them for a refund of the unauthorized charge (they attempted to charge a card that was no longer active, and somehow obtained my bank information in order to make the payment, i hear **** has a new program that allows them to provide merchants with your new card information or bank info in order to complete these payments).I have filed a dispute with my bank, and plan to tell everyone i can not to use this sketchy service.

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taylor S

    1 star

    05/01/2024

    Received an "urgent" hiring request email. I am a very experienced and skilled clinician licensed in multiple states and bilingual and am generally considered the ideal "unicorn" provider as I have many years experience in treating chemical dependency and have been mentored by some of the best ASAM certified physicians/fellows. The first interview pay range was very low, around 65K less than someone of my experience would make - not market competitive. However, I believe in their mission and was willing to take a pay cut as I am passionate about expanding access to care. The second interview the recruiter (DS) did not know if she had any more of these "urgent" needs and rescheduled for a week later. A week later that recruiter was a NO SHOW. I carved out MY TIME and missed out on income for this follow-up and I was given no professional courtesy. After reading the reviews here, it appears patients are complaining about quality of care. Please don't disparage nurse practitioners there are some of us who are very good but there are lot of diploma ***** out these days and there is market saturation which means companies are picking up very inexperienced "cheap" clinicians and you get what you pay for.

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